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Compare Kapture CRM vs Salesforce vs Pipedrive vs HubSpot CRM

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Overview

Description

Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Starts from $25
Free Trial Availability
Spotsaas Score

9.0/10

9.8/10

User Ratings

4.4

(24)
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Features

Total Features

34 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • $25
          Pricing Pans
          • Special

            • Unlimited Tickets

            • Custom Dashboard

            • Omnichannel Ticketing

            Show more +

          • Essential

            • Omnichannel Ticketing

            • Auto-assign Tickets

            • SLA Management

            Show more +

          • Professional

            • Includes features of Essential plan, plus

            • Custom API

            • Ecommerce Integrations

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          • Browse all pricing plans
          • Not Available
          Pricing Pagekapture-crm pricingsalesforce pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          46

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          370

          Very Good

          142

          Good

          30

          Poor

          4

          Terible

          7

          Expert's Review generated by AI

          Kapture CX has gained substantial recognition for its user-friendly design and robust functionality, making it a popular choice for businesses looking to streamline customer support and ...Read more

          Salesforce Sales Cloud is undeniably one of the most robust and versatile CRM platforms available today, consistently praised for its customization options and comprehensive features. The ...Read more

          Pros and Cons
          • User-friendly interface and intuitive design, making it accessible for all skill levels.

          • Excellent customer support and proactive assistance in resolving queries and technical issues.

          • Effective ticketing system facilitating faster query resolution and improved productivity.

          • Comprehensive reporting and analytics capabilities for tracking performance and insights.

          • Seamless integration with various platforms and customizable features enhancing flexibility.

          • Occasional lags and latency issues affecting system performance during peak usage.

          • Limited reporting and analytics access, such as only 30-day reports or lack of visual enhancements.

          • Minor delays in customer service support response during high-demand situations.

          • Highly customizable platform, allowing businesses to tailor processes and workflows to their specific needs.

          • Centralized database provides a 360-degree view of customer information, streamlining sales and marketing efforts.

          • Robust reporting and analytics offer detailed insights for data-driven decision-making and performance tracking.

          • Integration capabilities are extensive, supporting seamless connections with third-party apps and APIs.

          • Automation features save time, reduce manual errors, and boost overall sales team productivity.

          • Expensive licensing and additional costs for features, making it less suitable for small businesses or startups with tight budgets.

          • Steep learning curve for new users, especially for those without technical expertise or prior CRM experience.

          • Initial implementation and setup can require significant time and investment, sometimes necessitating external consultants.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Treebo

          Treebo

          SOS Children's Village

          SOS Children's Village

          FCM Travel Solutions

          FCM Travel Solutions

          BBVA

          BBVA

          Brunello Cucinelli

          Brunello Cucinelli

          Unilever

          Unilever

          Media and Screenshots

          Screenshots
          Dashboard

          5 Screenshots

          Salesforce Adoption Dashboards

          3 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          5 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Kapture CRM and Salesforce offer a Free Trial.

          Kapture CRM is designed for Large Enterprises, Medium Business and Small Business.

          Salesforce is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Kapture CRM Starts at $15/User/Month when Billed Yearly whereas for Salesforce Starts at $25/User/Month.

          Some top alternatives to Kapture CRM includes Pipedrive, HubSpot CRM, ClickUp, Freshsales, Salesflare, Close, Vendasta, Keap, Zoho CRM, Salesforce, Zendesk Sell, Thryv, Netsuite CRM, SalesCRM, FIVE CRM, Snapforce CRM, HelpDesk, CRMdesk and Salesforce Sales Cloud.

          Some top alternatives to Salesforce includes Pipedrive, HubSpot CRM, ClickUp, Freshsales, Salesflare, Close, Vendasta, Keap, Hubspot Marketing Hub, Dynamics 365 Marketing, Zoho CRM, Microsoft Dynamics 365 for Sales, Thryv, Netsuite CRM, Wisdom CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].