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Compare Jitbit Helpdesk vs SmartSupport

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Overview

Description

Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using ... Read More

A new Wiki-inspired approach to knowledge base software has made it easy for the little guy to understand and use. Smaller companies are able to use this software more effectively than ever ... Read More

Entry Level Pricing
  • Starts from $24.92 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.5/10

Not Available

User Ratings

0.5

(2)
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Software Demo

Demo

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SmartSupport has not given any software demo yet

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Features

Total Features

16 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $24.92 , Billed Yearly
        • Not Available
        Pricing Plans
        • Not Available

        Other Details

        Organization Types supported
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        43

        Very Good

        33

        Good

        5

        Poor

        1

        Terible

        0

        Excellent

        0

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        1

        Pros and Cons

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        Adobe

        Adobe

        HP

        HP

        GE

        GE

        No Customers information available.

        Media and Screenshots

        Screenshots
        Dashboard screenshot

        4 Screenshots

        No screenshots available.

        Videos
        video-0

        4 Videos

        No videos available.

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Jitbit Helpdesk and SmartSupport offer a Free Trial.

        Jitbit Helpdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        SmartSupport is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Jitbit Helpdesk begins at $24.92/Month when Billed Yearly, while pricing details for SmartSupport are unavailable.

        Some top alternatives to Jitbit Helpdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Apptivo, Teamwork Desk, HelpDesk, SysAid, ReadyDesk, AzureDesk, Help Desk Premier, BoldDesk and Scopedesk.

        Some top alternatives to SmartSupport includes KBPublisher, Drupal Wiki, TWiki, KnowledgeBase Manager Pro, Omnistar Kbase, Talisma KnowledgeBase, KnowledgeOwl, PaceKB, KnowledgeBase and ProProfs Knowledge Base.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].