spotsaas-logo

Browse Categories

Get Listed

Compare Jira Service Desk vs TOPdesk vs Freshservice vs ManageEngine ServiceDesk Plus

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Jira Service Desk - Service Desk Software

Jira Service Desk

(269)
Get Quote
Get Quote
TOPdesk - Service Desk Software

TOPdesk

(1)
Get Quote
Get Quote

Overview
Affiliate Disclosure

Description

Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More

TOPdesk helps companies run a more efficient and profitable Help Desk. Support technicians can track the cases they close and learn best practices from others in the organization. Call ... Read More

Entry Level Pricing
  • Starts from $10
  • Not Available
Free Trial Availability
User Ratings

4.1

(1068)

2.3

(412)
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

Get Quote
Get Quote

Pricing

Pricing Option
      Starting From
      • $10
      • Not Available
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Pagejira-service-desk pricingtopdesk pricing
      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
      Get Quote
      Get Quote

      User Reviews

      User Ratings

      4.1

      (based on 1068 reviews)

      2.3

      (based on 412 reviews)
      Rating Distribution

      Excellent

      133

      Very Good

      109

      Good

      21

      Poor

      5

      Terible

      1

      Excellent

      0

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      1

      Expert's Review generated by AI

      No Expert ai Review available for the product

      No Expert ai Review available for the product

      Pros and Cons
      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews
      Read reviews

      Integrations

      Integration with other apps
      Jira
      Jira

      4.4

      (17380 reviews)
      Trello
      Trello

      4.3

      (34350 reviews)
      Confluence
      Confluence

      4.1

      (7140 reviews)
      Enterprise Bot
      Enterprise Bot

      4.3

      (1 reviews)
      Okta
      Okta

      4.3

      (2247 reviews)
      OneLogin
      OneLogin

      4.2

      (639 reviews)

      Customers

      Customers
      Domino's

      Domino's

      Airbnb

      Airbnb

      Square

      Square

      Aston University

      Aston University

      Peterborough

      Peterborough

      UniDesk

      UniDesk

      Media and Screenshots

      Screenshots
      Jira Service Desk screenshot

      5 Screenshots

      Asset Management Campaign Labs

      6 Screenshots

      Videos
      video-0

      1 Videos

      video-0

      4 Videos

      Alternatives

      Alternatives
      Freshservice - Service Desk Software
      Freshservice

      4.4

      ManageEngine ServiceDesk Plus - Service Desk Software
      ManageEngine ServiceDesk Plus

      4.2

      SolarWinds Service Desk - Service Desk Software
      SolarWinds Service Desk

      4.4

      Freshservice - Service Desk Software
      Freshservice

      4.4

      ManageEngine ServiceDesk Plus - Service Desk Software
      ManageEngine ServiceDesk Plus

      4.2

      SolarWinds Service Desk - Service Desk Software
      SolarWinds Service Desk

      4.4

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both Jira Service Desk and TOPdesk offer a Free Trial.

      Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.

      TOPdesk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

      The starting price of Jira Service Desk begins at $10One-Time Payment, while pricing details for TOPdesk are unavailable.

      Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.

      Some top alternatives to TOPdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Freshdesk, Teamwork Desk, HelpDesk, Desky, Salesforce Service Cloud, ReadyDesk, Milldesk and Help Desk Premier.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      logo-tagline
      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA

      Spotsaas

      Company

      Top Categories

      Trending Software

      © 2025 Revoyant, Inc

      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA