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Compare Ivanti Service Manager vs Symantec ServiceDesk vs Freshservice vs ManageEngine ServiceDesk Plus

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Overview

Description

Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of ... Read More

ServiceDesk is a complete solution for tracking problem management and customer service. The software enables IT department to manage both internal IT service requests and also manages ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
User Ratings
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Software Demo

Demo

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Symantec ServiceDesk has not given any software demo yet

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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • Not Available
      • Not Available
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Page

      Pricing information not available

      Pricing information not available

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      65

      Very Good

      75

      Good

      22

      Poor

      4

      Terible

      5

      Excellent

      7

      Very Good

      5

      Good

      1

      Poor

      0

      Terible

      2

      Expert's Review generated by AI

      No Expert ai Review available for the product

      No Expert ai Review available for the product

      Pros and Cons
      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      No Integration information available.

      Customers

      Customers
      SAIT

      SAIT

      AdventistHealth

      AdventistHealth

      Total Wine and More

      Total Wine and More

      No Customers information available.

      Media and Screenshots

      Screenshots
      Ivanti Service Manager screenshot

      2 Screenshots

      No screenshots available.

      Videos
      video-0

      2 Videos

      No videos available.

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Ivanti Service Manager offers Free Trial, but Symantec ServiceDesk does not.

      Ivanti Service Manager is designed for Large Enterprises, Medium Business and Small Business.

      Symantec ServiceDesk is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both Ivanti Service Manager and Symantec ServiceDesk are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to Ivanti Service Manager includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Vivantio, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, Micro Focus Service Manager, HelpDesk, Sitehelpdesk and TechExcel ServiceWise.

      Some top alternatives to Symantec ServiceDesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Micro Focus Service Manager, HelpDesk, ReadyDesk, Milldesk, Sitehelpdesk and BoldDesk.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].