Compare IRIS CRM vs Keap vs Salesforce Sales Cloud vs Pipedrive

No Reviews

No Reviews

• Exceptional customer service with knowledgeable and responsive support staff, ensuring quick resolutions.

• User-friendly and intuitive interface, making it easy to navigate and use, especially for new users.

• Comprehensive features like lead management, ticketing, residuals reporting, and VoIP integration, streamlining workflows for ISOs and sales teams.

• Highly customizable, allowing users to tailor workflows, fields, and reports to meet specific business needs.

• Consolidates multiple functionalities into a single platform, improving efficiency and reducing the need for additional tools.

• Some users find the system's layout (especially in earlier versions) cramped, with information packed too closely together.

• Steep learning curve for new users due to the abundance of features and functionalities.

• Occasional hiccups in custom field integrations or onboarding processes reported by a few users.

• Combines CRM, marketing, and automation tools in one platform, simplifying business operations for small businesses.

• Outstanding customer service with responsive and knowledgeable support, often solving issues quickly and professionally.

• Easy to use and learn, offering a guided experience and training resources to help users leverage its capacities effectively.

• Automates repetitive tasks like email campaigns, appointment scheduling, and lead follow-ups, saving time and boosting productivity.

• Centralizes client management with features like email sync, note storage, and task reminders, enhancing organization and efficiency.

• Limited options and functionality in specific features, like the landing page builder and calendar task linking.

• Higher cost compared to some competitors, with additional charges for tasks like adding users or certain integrations.

• Initial learning curve due to its comprehensive and robust features, which can feel overwhelming for newcomers.