Compare Intercom vs CustomerSuccessBox

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Intercom (2496) Get Quote Get Quote	CustomerSuccessBox Discontinued Visit website Visit Website

Overview
Affiliate Disclosure

Description	Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More	CustomerSuccessBox enables to deliver customized, configurable self-service resources to customers. No more complex integrations, no more 3rd party vendor management. CSB is designed to be ... Read More
Entry Level Pricing	Starts from $59	Starts from $499
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	9.8/10
User Ratings	4.3 (2278)
	Get Quote	Visit website

Software Demo

Demo	View demo	View demo

Features

Total Features	38 Features	0 Features
Unique Features		No features
	Get Quote	Visit website

Pricing

Pricing Option
Starting From	$59	$499
Pricing Pans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Small Business Large Enterprises Medium Business Individuals Freelancers	Small Business Large Enterprises Medium Business Individuals Freelancers
Platforms Supported	Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Windows Browser Based (Cloud)	Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Visit website

User Reviews

User Ratings	4.3 (based on 2278 reviews)	0 (based on 126 reviews)
Rating Distribution	Excellent 1900 Very Good 470 Good 70 Poor 25 Terible 31	Excellent 102 Very Good 28 Good 1 Poor 1 Terible 1
Expert's Review generated by AI	Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more	No Expert ai Review available for the product
Pros and Cons	Intuitive and user-friendly interface that makes it easy to navigate and use. Efficient automation capabilities, saving time and effort for users. Rich insights and analytics features for better customer support. AI-enabled chat and knowledge base that enhances customer interactions. Segmentation of data and targeting audiences with chatbots for personalized communication. Some users may find the richness of features and customization options overwhelming without proper guidance. Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities. Long wait times for customer service representatives could be a drawback for some users.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Trello 4.3 (34350 reviews) WordPress 4.1 (25641 reviews) MailChimp 3.9 (27427 reviews)	Chargebee 4.2 (501 reviews) Salesforce 4.3 (31400 reviews) Segment 4.7 (431 reviews)

Customers

Customers	No Customers information available.	Pipedrive PractiTest Raken

Media and Screenshots

Screenshots	4 Screenshots	4 Screenshots
Videos	2 Videos	3 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	Parlor ChurnZero 4.6 ClientSuccess 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

CustomerSuccessBox offers Free Trial, but Intercom does not.

Intercom is designed for Large Enterprises, Medium Business and Small Business.

CustomerSuccessBox is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Intercom Starts at $59/Month whereas for CustomerSuccessBox Starts at $499/Month.

Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Some top alternatives to CustomerSuccessBox includes Parlor, ChurnZero, ClientSuccess, Custify, Salesmachine, Gainsight CS, Freshdesk Customer Success, Churn360 and Freshdesk Customer Success (Formely Freshsuccess).

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Intercom vs CustomerSuccessBox

Intercom

CustomerSuccessBox

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure