Chargebee Reviews in January 2025: User Ratings, Pros & Cons

"Manage subscriptions with ease"

What do you like best about Chargebee? * The UI is super easy to navigate * Amazing onboarding support - guidance at every stage of setup * Ready to use reporting modules What do you dislike about Chargebee? * Need a better integration with Hubspot What problems is Chargebee solving and how is that benefiting you? Eases subscription management with automated reminders for on-time renewals and account suspension for non-payment.

"Makes work easy"

What do you like best about Chargebee? Customer Support team, Reporting, Easy to use, Easy integration What do you dislike about Chargebee? Sometimes I need a report in a different format which chargebee doesnot support, and few features I would like to have that I am not able to get. What problems is Chargebee solving and how is that benefiting you? Invoicing Reporting

"Easy, efficient, reliable"

What do you like best about Chargebee? Chargebee enables me to quickly look up customer accounts, add promotional credits when needed, create coupon codes for marketing programs, and more! What do you dislike about Chargebee? I wish I could find users more easily with first/last name. What problems is Chargebee solving and how is that benefiting you? It enables us to accurately look up customer accounts for product plan, billing, billing issues and more.

"Life Saver!"

What do you like best about Chargebee? Chargebee is super easy to use- I use it 100 times a day and it is so valuable to me! The commuication with our clients is great. The emails it sends out and reminders have been very helpful to our staff. The customer support is super quick to repsond and always gets to the bottom of any problem I have. What do you dislike about Chargebee? I wish you could unexpire quotes that have expired. What problems is Chargebee solving and how is that benefiting ...

"A solid system, with a great team behind them."

What do you like best about Chargebee? The way Chargebee organizes information down to the subscription level is extremely helpful when dealing with all things billing related. I use Chargebee daily, and I've found their systems to be very reliable, and simpe to use. One thing I'd like to call out is their Customer Support. Their support team is great at response times, and has been able to help resolve any system issues I might have been experiencing very quickly. Between the number of ...

Awesome

Incredible billing platform, with an awesome team. Highly recommended!

"The Ultimate Subscription Management Partner for SaaS Business"

What do you like best about Chargebee? I have been blown away by the experience I've had using Chargebee for managing subscriptions and payment processing for my business. Setting up subscriptions and plans was a breeze, I was able to quickly configure payment gateways and ensure a seamless and secure payment process for my customers. Whenever I had a question, the help docs came to the rescue, making the setup and integration process smoother than I could have imagined. What do you dislike ...

"Great product"

What do you like best about Chargebee? * Easily setting up subscriptions and plans * Quick and easy payment set up * Managing user access to features depending on the plan (Entitlements) * Test environment for tring things out without affecting real customers * Pushing configurations between environments * Support for multiple currencies * Great provided libraries for development * Great API documentation * Slack notification previews / samples What do you dislike about Chargebee? The ...

"Absolute the best support team ever!"

What do you like best about Chargebee? The support, it's fast, very clear and always helps you out even with very complex issues. They for example send you very easy to follow videos how to do things in your situation. What do you dislike about Chargebee? Nothing it is working very stable and all features we need are included What problems is Chargebee solving and how is that benefiting you? The complex puzzle of subscription business

"ChargeBee is the subscription billing solution I've been looking for"

What do you like best about Chargebee? The myriad of options and configurations avilable along with a robust API allows me to use ChargeBee as a flexible tool for various application development needs. What do you dislike about Chargebee? There are some configurations that have been challanging to accomodate because of the inherint structure of ChargeBee. For instance, one time billing isn't something it does particularly well. What problems is Chargebee solving and how is that benefiting ...