Compare Incident IQ vs ALVAO Service Desk vs Freshservice vs ManageEngine ServiceDesk Plus

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Incident IQ (215) Get Quote Get Quote	ALVAO Service Desk (27) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Incident IQ is an all-in-one incident tracking, resolution and management system. It's the innovative approach to logging details of computer issues to bring help desk into the 21 st ... Read More	ALVAO Service Desk is a powerful tool for internal service teams, designed for ease of use and fostering effective communication. This software solution enables companies to gain an ... Read More
Entry Level Pricing	Not Available	Starts from $3
Free Trial Availability	No free trial	Get Free Trial
User Ratings	4.6 (256)	4.6 (24)
	Get Quote	Get Quote

Software Demo

Demo	View demo	ALVAO Service Desk has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
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Pricing

Pricing Option
Starting From	Not Available	$3
Pricing Pans	Not Available	Not Available
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.6 (based on 256 reviews)	4.6 (based on 24 reviews)
Rating Distribution	Excellent 164 Very Good 48 Good 3 Poor 0 Terible 0	Excellent 19 Very Good 8 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	ALVAO Service Desk has garnered positive feedback for various reasons over the past year. Users appreciate its user-friendly design and intuitive interface, making it easy for both specialists ...Read more
Pros and Cons		Easy to use service desk with all necessary features for incident, problem, and service management. Intuitive interface and user-friendly design that enhances user experience. Integration capabilities with popular platforms like Teams, Zabbix, and Azure DevOps for time-saving workflows. Quick overview of workload and streamlined communication with users. Efficient ticket management system with flexible configuration options. Knowledge base and integration with certain tools like TeamViewer could be improved. Some users find advanced features underutilized or complex to configure without additional training. Limited customization options for the graphical interface.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

Customers

Customers	No Customers information available.	HARTMANN LINET Smartwings

Media and Screenshots

Screenshots	3 Screenshots	6 Screenshots
Videos	4 Videos	No videos available.

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Apptivo 4.1 Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

ALVAO Service Desk offers Free Trial, but Incident IQ does not.

Incident IQ is designed for Large Enterprises, Medium Business and Small Business.

ALVAO Service Desk is designed for Large Enterprises, Medium Business and Small Business.

The starting price of ALVAO Service Desk begins at $3/User/Month, while pricing details for Incident IQ are unavailable.

Some top alternatives to Incident IQ includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, HelpDesk, SysAid, osTicket, ReadyDesk, GetHelp, HESK, Track-It and Richdesk.

Some top alternatives to ALVAO Service Desk includes Apptivo, Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, Deskero, Desky, Faveo HELPDESK, EvantoDesk, Sitehelpdesk and AzureDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Incident IQ vs ALVAO Service Desk vs Freshservice vs ManageEngine ServiceDesk Plus

Incident IQ

ALVAO Service Desk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure