Compare ice Contact Center vs CloudCall

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ice Contact Center (10) Get Quote Get Quote	CloudCall Get Quote Get Quote

Overview
Affiliate Disclosure

Description	The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer ... Read More	CloudCall is the ultimate solution for businesses looking to thrive by leveraging the power of conversations. Seamlessly integrating with CRM systems, it not only unifies all interactions ... Read More
Free Trial Availability	No free trial	No free trial
User Ratings	4 (6)
	Get Quote	Get Quote

Software Demo

Demo

Pricing

Pricing Option
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 6 reviews)	0 (based on 55 reviews)
Rating Distribution	Excellent 3 Very Good 5 Good 0 Poor 2 Terible 0	Excellent 36 Very Good 14 Good 0 Poor 1 Terible 5
Expert's Review generated by AI	No Expert ai Review available for the product	CloudCall has received a mix of positive and constructive feedback from users in the past year. Users appreciate the ease of setup and remote work capabilities, enabling teams to work seamlessly ...Read more
Pros and Cons		Seamless integration with CRM, enhancing productivity and data accuracy. Efficient remote working capabilities, allowing calls from anywhere with CRM integration. Automated call logging, saving time on manual data entry. Quick and easy setup, benefiting user workflow and efficiency. Lack of video calling feature, limiting communication options. Issues with call quality, occasional outages, and service reliability.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Cisco Webex Teams 4.3 (2668 reviews) Microsoft Teams 4.3 (32097 reviews) Salesforce 4.3 (31400 reviews)	ActiveCampaign 4.5 (12031 reviews) Chameleon 4.4 (65 reviews)

Customers

Customers	BobBarker Magnatek Elections Ontario	No Customers information available.

Media and Screenshots

Videos	1 Videos	3 Videos

Alternatives

Alternatives	FIVE CRM uContact 4.9 Call Center Studio 4.7	contactSPACE 4.5 uContact 4.9 Call Center Studio 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither ice Contact Center nor CloudCall offers a free trial.

ice Contact Center is designed for Large Enterprises, Medium Business and Small Business.

CloudCall is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both ice Contact Center and CloudCall are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to ice Contact Center includes FIVE CRM, uContact, Call Center Studio, UJET, Dialpad Contact Center, VCC Live, VoiceIQ, Vonage Contact Center, RingCentral Contact Center and Focus Contact Center.

Some top alternatives to CloudCall includes contactSPACE, uContact, Call Center Studio, Dialpad Contact Center, Convoso, Callision, Vonage Contact Center, RingCentral Contact Center and RingCentral Engage Digital.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare ice Contact Center vs CloudCall

ice Contact Center

CloudCall

OverviewAffiliate Disclosure

Software Demo

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure