Compare Hotjar vs Intercom vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Hotjar (359) Get Quote Get Quote	Intercom (2496) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	The Hotjar Heatmap Tool helps you to significantly understand and improve the experience of your users on your website. By allowing you to see exactly where they spend their time, click and ... Read More	Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More
Entry Level Pricing	Starts from $39	Starts from $59
Free Trial Availability	No free trial	No free trial
Spotsaas Score	9.6/10	9.8/10
User Ratings	4.1 (1267)	4.3 (2278)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	6 Features	38 Features
Unique Features
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Pricing

Pricing Option
Starting From	$39	$59
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.1 (based on 1267 reviews)	4.3 (based on 2278 reviews)
Rating Distribution	Excellent 240 Very Good 92 Good 20 Poor 3 Terible 4	Excellent 1900 Very Good 470 Good 70 Poor 25 Terible 31
Expert's Review generated by AI	Hotjar stands out as a powerful and user-friendly tool for website optimization and user behavior analysis. Users appreciate its comprehensive features like session recordings, heatmaps, and ...Read more	Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more
Pros and Cons	Provides valuable insights into user behavior, enhancing website optimization. User-friendly interface, easy to set up and use for users without technical knowledge. Offers features like heatmaps, recordings, surveys, and feedback tools. Powerful tool for tracking user interactions, including clicks, scrolls, and site navigation. Some limitations in integration options with other tools. Pricing may be a concern for some users, especially with recent changes.	Intuitive and user-friendly interface that makes it easy to navigate and use. Efficient automation capabilities, saving time and effort for users. Rich insights and analytics features for better customer support. AI-enabled chat and knowledge base that enhances customer interactions. Some users may find the richness of features and customization options overwhelming without proper guidance. Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	WordPress 4.1 (25641 reviews) Weebly 4.2 (438 reviews) Squarespace 4.5 (3521 reviews)	Trello 4.3 (34350 reviews) WordPress 4.1 (25641 reviews) MailChimp 3.9 (27427 reviews)

Media and Screenshots

Screenshots	6 Screenshots	4 Screenshots
Videos	1 Videos	2 Videos

Alternatives

Alternatives	VWO Insights VWO FullStack Crazy Egg 4.3	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Hotjar nor Intercom offers a free trial.

Hotjar is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Intercom is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Hotjar Starts at $39/Month whereas for Intercom Starts at $59/Month.

Some top alternatives to Hotjar includes VWO Insights, VWO FullStack, Crazy Egg, Lucky Orange, Smartlook, Mouseflow, FullStory, VisitorLAB, PinPut, Mixpanel and WebForce Analytics.

Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Hotjar vs Intercom vs ZoomInfo Chat

Hotjar

Intercom

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure