Compare HighLevel vs CallTools vs Nextiva

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• Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

• 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

• Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

• Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

• High level of problem-solving by support staff, often going above and beyond to assist with unique or challenging technical issues.

• Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

• Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

• Cancellation process is cumbersome, with multiple users reporting difficulty in account closure and lack of clear communication or transparency.

• Efficient automation features save valuable time and enhance productivity.

• Customization options empower users to tailor the system to their unique needs seamlessly.

• Stellar customer support team that is ready to assist at every turn.

• Intuitive and user-friendly interface for effortless navigation.

• The richness of features and customizations can be intimidating and complex for newcomers without proper support.

• Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.