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Compare HelpDesk vs ChatBot vs Octane AI

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	HelpDesk (25) Visit website Visit Website	ChatBot (23) Visit website Visit Website

Overview

Description	HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More	Introducing ChatBot, the ultimate solution for automating your website's customer service. With just 10 minutes of setup, this powerful tool can handle 80% of customer inquiries, freeing ... Read More
Entry Level Pricing	Starts from $29 , Billed Yearly	Starts from $42 , Billed Yearly
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	9.4/10	Not Available
User Ratings	4.3 (50)	4.5 (23)
	Visit website	Visit website

Features

Total Features	15 Features	0 Features
Unique Features		No features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$29 , Billed Yearly	$42 , Billed Yearly
Pricing Pans	Team $34 Get Started Multiple mailboxes Reply address assigned to Team Multiple email templates Show more + Enterprise Get Started Includes features of Team plan, plus Security Audit log Security assistance Audit log Show more +	Starter $50 Get Started $42/mo billed annually $50 month-to-month 1 active chatbot Show more + Team $149 Get Started $126/mo billed annually $149 month-to-month 5 active chatbots Show more + Business $499 Get Started $424/mo billed annually $499 month-to-month Unlimited active chatbots Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Freelancers Small Business Large Enterprises Individuals	Medium Business Freelancers Small Business Large Enterprises Individuals
Platforms Supported	Mobile - Android Browser Based (Cloud) Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Mobile - Android Browser Based (Cloud) Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.3 (based on 50 reviews)	4.5 (based on 23 reviews)
Rating Distribution	Excellent 23 Very Good 2 Good 0 Poor 0 Terible 0	Excellent 20 Very Good 1 Good 1 Poor 0 Terible 1
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Salesforce 4.3 (31400 reviews) HubSpot CRM 4.2 (10374 reviews)	No Integration information available.

Customers

Customers	Bungalow.Net Rategenius STS Gaming Group	No Customers information available.

Media and Screenshots

Screenshots	3 Screenshots	4 Screenshots
Videos	3 Videos	1 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	Octane AI ChatMyBot Automat 4.6

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].