Compare Genesys PureConnect vs NICE inContact CXone

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Genesys PureConnect Get Quote Get Quote	NICE inContact CXone (699) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Genesys PureConnect Operations Software is a powerful software platform for the contact center operations. The software platform is flexible enough to support a range of applications and ... Read More	NICE CXone, the Contact Center Operations Suite from NICE offers a single platform that enables user to deploy effective real-time customer engagement across multiple channels. Improve ... Read More
Entry Level Pricing	Not Available	Not Available
Free Trial Availability	Free Trial available	No free trial
User Ratings	4.2 (777)	4.2 (2553)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	Not Available
Pricing Pans	Not Available	Not Available
Pricing Page	Pricing information not available	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.2 (based on 777 reviews)	4.2 (based on 2553 reviews)
Rating Distribution	Excellent 0 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 329 Very Good 260 Good 66 Poor 25 Terible 19
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Salesforce 4.3 (31400 reviews)

Customers

Customers	ems CRM	No Customers information available.

Media and Screenshots

Screenshots	No screenshots available.	No screenshots available.
Videos	7 Videos	4 Videos

Alternatives

Alternatives	uContact 4.9 Call Center Studio 4.7 Genesys PureEngage 4.4	uContact 4.9 Dialpad Contact Center 4.5 Callision

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Genesys PureConnect offers Free Trial, but NICE inContact CXone does not.

Genesys PureConnect is designed for Large Enterprises, Medium Business and Small Business.

NICE inContact CXone is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both Genesys PureConnect and NICE inContact CXone are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Genesys PureConnect includes uContact, Call Center Studio, Genesys PureEngage, NICE inContact CXone, VCC Live, 3CX, CxEngage, RingCentral Contact Center, Focus Contact Center and ipSCAPE.

Some top alternatives to NICE inContact CXone includes uContact, Dialpad Contact Center, Callision, CxEngage, ice Contact Center, RingCentral Contact Center, CXone Personal Connection, i2x and CXInfinity.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Genesys PureConnect vs NICE inContact CXone

Genesys PureConnect

NICE inContact CXone

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure