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Freshworks CRM
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Overview

Description

Freshworks CRM is a user centric software product for small and medium size businesses in the retail and service industry. The key differentiator of Freshworks CRM is its usability features ... Read More

Zoho CRM (Customer Relationship Management) has a simple interface that works as hard as you do. With its intuitive drag and drop functionality, CRM Software makes it easy to share your ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $14 , Billed Yearly
Free Trial Availability
Spotsaas Score

8.8/10

9.8/10

User Ratings
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Software Demo

Demo

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View demo

Features

Total Features

9 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $14 , Billed Yearly
          Pricing Pans
          • Not Available
          Pricing Pagefreshworks-crm pricingzoho-crm pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          No Reviews

          No reviews available for the product

          Excellent

          1257

          Very Good

          833

          Good

          238

          Poor

          69

          Terible

          74

          Expert's Review generated by AI

          Freshsales stands out as a dynamic and user-friendly CRM platform that consistently delivers value, particularly for small to mid-sized businesses and startups. One of its most celebrated ...Read more

          Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Easy to use with an intuitive interface requiring minimal technical expertise.

          • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

          • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

          • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

          • Strong integration capabilities with third-party tools (e.g., G Suite, Tableau, Power BI) and other Zoho apps in one seamless ecosystem.

          • Limited scalability and depth for larger businesses with more complex requirements.

          • Marketplace offers fewer advanced apps or connectors compared to competitors.

          • Initial setup and customization can be overwhelming without proper guidance for some users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Cisco

          Cisco

          Grabyo

          Grabyo

          Honda

          Honda

          Amazon

          Amazon

          EuroKids

          EuroKids

          HotStar

          HotStar

          Media and Screenshots

          Screenshots
          Freshworks CRM screenshot

          5 Screenshots

          CRM bot teams up zia

          4 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Freshworks CRM and Zoho CRM offer a Free Trial.

          Freshworks CRM is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

          Zoho CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Zoho CRM begins at $14/User/Month when Billed Yearly, while pricing details for Freshworks CRM are unavailable.

          Some top alternatives to Freshworks CRM includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Streak, Salesforce, Insightly, Vtiger, Nimble, Bigin by Zoho CRM, Pipeliner CRM, Nutshell and Keap.

          Some top alternatives to Zoho CRM includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce, HubSpot CRM, Microsoft Dynamics 365 for Sales, LeadSquared CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].