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8.8

Spot Score

Freshworks CRM

Freshworks CRM

MIGRATED TO Freshsales

Elevate your CRM game, effortlessly.

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Overview

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Pricing

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This Product has been Migrated to Freshsales

What is Freshworks CRM?

Affiliate Disclosure

Freshworks CRM is a user centric software product for small and medium size businesses in the retail and service industry. The key differentiator of Freshworks CRM is its usability features like drag and drop workflow builder which makes it easy to manage customer relationships.

Pricing

  • Free Trial available

Customer Type

  • Individuals

  • Freelancers

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

Freshworks CRM software demo

Do you work for Freshworks CRM? Take Control of this page. Click here

Freshworks CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Freshworks CRM Features

Features Score:

Call Logging
Contact Management
Customer Support
Lead Scoring
List Management
Marketing Automation
Product Catalog
Project Management
Referral Tracking

Freshworks CRM Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

Freshworks CRM Pricing

  • Offers free forever plan

Pricing Model

  • Free trial

  • Freemium

  • Paid Plans (Subscription )

Claim a Free Trial

Screenshots of the Freshworks CRM Pricing Page

Freshworks CRM pricingFreshworks CRM pricing

Disclaimer: Pricing information for Freshworks CRM is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Freshworks CRM

Free Freshworks CRM Alternatives

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8.3

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Powering Growth, One Lead at a Time

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View all Freshworks CRM alternatives

Freshworks CRM Reviews & Ratings

Rating Distribution

Excellent

(40)

Very Good

(10)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Freshsales stands out as a dynamic and user-friendly CRM platform that consistently delivers value, particularly for small to mid-sized businesses and startups. One of its most celebrated strengths is its robust set of features available even at the free tier, with a seamless upgrade path that remains highly affordable. Users appreciate its intuitive interface, ...Read more

User Review

DW

daniel w

12/07/23

5 out of 5

"best free CRM"

What do you like best about Freshsales? it was the only free CRM and it was soo good considering the prices for similar features on paid crms What do ...

Read more

JH

Jim H

11/17/23

5 out of 5

"Just gets better!"

What do you like best about Freshsales? The product continues to "usefully" evolve! And, I get to "usefully" evolve with the software! What do you ...

Read more

MM

Muskan M

11/16/23

4.5 out of 5

"It's easy and fast to use, also it works very smoothly and does not lag"

What do you like best about Freshsales? FS is very handy to use and everything about the lead displays on the screen at once. What do you dislike ...

Read more

AF

Andrey F

11/14/23

4.5 out of 5

"Highly customizable, easy to integrate and use"

What do you like best about Freshsales? Easy to use and integrate with your own application. Great UI and highly customizable. What do you dislike ...

Read more

View all Reviews

Freshworks CRM Customers

Cisco-logo

Cisco

Grabyo-logo

Grabyo

Honda-logo

Honda

Purdue University-logo

Purdue University

TeamViewer-logo

TeamViewer

FabHotels-logo

FabHotels

Freshworks CRM Integrations

Quickbooks
Quickbooks

4.4

(27182 reviews)
Xero
Xero

4.2

(5582 reviews)
Trello - Project Management Software
Trello

4.3

(34350 reviews)
Asana
Asana

4.3

(17902 reviews)
Office 365
Office 365

4

(14637 reviews)
Slack_Logo
Slack
Freshsuccess_Logo
Freshsuccess
View all integrations

Freshworks CRM Support

Contact

+1 650 513 0514

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

San Mateo, California

Reach out to Freshworks CRM Social channels

Freshworks CRM Instagram

Freshworks CRM YouTube

Freshworks CRM LinkedIn

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Freshworks CRM is a CRM Software. Freshworks CRM offers Contact Management, Call Logging, Product Catalog, Lead Scoring, Project Management and many more functionalities.

Some top alternatives to Freshworks CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive and Keap.

Yes, Freshworks CRM provides API.

Yes, Freshworks CRM provides a mobile app.

Freshworks CRM is located in San Mateo, California

Freshworks CRM offers Free Trial, Freemium, Subscription pricing models

Yes, Freshworks CRM can integrate with Quickbooks, Xero, Trello, Asana and many more.You can find more integration for Freshworks CRM here

The starting price is not disclosed by Freshworks CRM. You can visit Freshworks CRM pricing page to get the latest pricing.

This software is researched and edited by

author img
Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

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