Compare Freshworks CRM vs Salesforce Sales Cloud vs Capsule vs Pipedrive

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshworks CRM Migrated to Freshsales Compare Freshsales Compare Freshsales	Salesforce Sales Cloud (40) Visit website Visit Website *sponsored

Overview
Affiliate Disclosure

Description	Freshworks CRM is a user centric software product for small and medium size businesses in the retail and service industry. The key differentiator of Freshworks CRM is its usability features ... Read More	Salesforce CRM is a leading customer relationship management platform designed to help businesses in the UK and worldwide streamline sales, marketing, and customer service operations. With ... Read More
Entry Level Pricing	Not Available	Starts from $25 , yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	8.8/10	8.6/10
User Ratings		4.4 (23347)
	Get Quote	Visit website

Software Demo

Demo	View demo	View demo

Features

Total Features	9 Features	19 Features
Unique Features
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Pricing

Pricing Option
Starting From	Not Available	$25 , yearly
Pricing Plans	Not Available	Starter Suite $25 /user/month Get Started Simplified Setup & Onboarding Lead, Account, Contact & Opportunity Management Email Integration & Automated Activity Capture Pro Suite $100 /user/month Get Started Forecast Management Customizable Reports and Dashboards Quoting and Contracting Enterprise $165 /user/month Get Started Everything in Pro Suite plus Advanced Pipeline Management & Deal Insights Conversation Intelligence Agentforce Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Visit Website

User Reviews

User Ratings	No reviews available for the product	4.4 (based on 23347 reviews)
Rating Distribution	No reviews available for the product	Excellent 40 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Freshsales stands out as a dynamic and user-friendly CRM platform that consistently delivers value, particularly for small to mid-sized businesses and startups. One of its most celebrated ...Read more	Salesforce Sales Cloud stands out as a robust and comprehensive CRM platform, offering exceptional scalability and unmatched customization options. Its ease of implementation, coupled with a ...Read more
Pros and Cons	No pros or cons available for the product	Highly customizable platform that adapts to different business processes and requirements, enabling flexibility and personalization. Streamlines and automates workflows, improving efficiency and reducing manual errors. Robust reporting and analytics tools provide actionable insights and enhance decision-making for leadership and sales teams. Intuitive Lightning UI and strong user experience, along with reliable standard features for lead management, opportunity tracking, and data organization. Extensive integration capabilities with third-party tools and plugins, making it versatile for various business needs. Pricing is steep, with high licensing costs and additional expenses for advanced features or customizations. Initial configuration and setup can be complex, requiring expertise and thorough planning to maximize benefits. Overwhelming for new users due to its extensive features and learning curve, especially when not supported by proper training.
Positive Reviews	No reviews available for the product	No reviews available for the product
		Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Trello 4.3 (34350 reviews)	Eventbrite 4.5 (5195 reviews) Rippling 4.9 (1022 reviews) Jira 4.4 (17380 reviews)

Customers

Customers	Cisco Grabyo Honda	Vodafone T-Mobile SurfAir

Media and Screenshots

Screenshots	5 Screenshots	4 Screenshots
Videos	1 Videos	1 Videos

Alternatives

Alternatives	Salesforce Sales Cloud 4.4 Capsule 4.5 Pipedrive 4.5	Capsule 4.5 Pipedrive 4.5 Thryv 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Freshworks CRM and Salesforce Sales Cloud offer a Free Trial.

Freshworks CRM is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

Salesforce Sales Cloud is designed for Individuals, Large Enterprises, Medium Business and Small Business.

The starting price of Salesforce Sales Cloud begins at $25/user/month when yearly, while pricing details for Freshworks CRM are unavailable.

Some top alternatives to Freshworks CRM includes Salesforce Sales Cloud, Capsule, Pipedrive, Thryv, monday sales CRM by monday.com, Zoho CRM, Vendasta, ClickUp, Streak, Salesforce, Insightly, Vtiger, Nimble, Bigin by Zoho CRM, Pipeliner CRM, Nutshell and Keap.

Some top alternatives to Salesforce Sales Cloud includes Capsule, Pipedrive, Thryv, monday sales CRM by monday.com, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, Salesboom, GoCRM, SalesCRM, SimpleCRM, CloudCC CRM, Snapforce CRM and CRM.io by 500apps.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Freshworks CRM vs Salesforce Sales Cloud vs Capsule vs Pipedrive

Freshworks CRM

Salesforce Sales Cloud

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure