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Freshworks CRM
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Vtiger - CRM Software
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Overview

Description

Freshworks CRM is a user centric software product for small and medium size businesses in the retail and service industry. The key differentiator of Freshworks CRM is its usability features ... Read More

Vtiger CRM has been evaluated as one of the world's best new CRM products in CRM Magazine JUNO Awards 2006. Vtiger lets you centrally store your customer information, share it with your ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $12 , yearly
Free Trial Availability
Spotsaas Score

8.8/10

9.3/10

User Ratings
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Software Demo

Demo

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Features

Total Features

9 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $12 , yearly
          Pricing Pans
          • Not Available
          • ONE PILOT

            Free

            • Max users - 10

            • Max records - 3000

            • Contact Management - One View, Idle Alerts

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          • ONE GROWTH (Standard)

            $15

            /user/month

            • Max users - 15

            • Max records - 100,000

            • Everything in One Pilot plus

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          • ONE PROFESSIONAL (Standard)

            $42

            /user/month

            • Everything in One Growth plus

            • Salesforce Automation - Multiple Pipelines, Profile & Engagement Scoring, Lead Scoring

            • Help Desk - Social Ticketing, Round Robin Ticket Assignment, Least Loaded Ticket Assignment, Agent Level Business Hours

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          • Browse all pricing plans
          Pricing Pagefreshworks-crm pricingvtiger pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
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          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          No Reviews

          No reviews available for the product

          Excellent

          279

          Very Good

          93

          Good

          16

          Poor

          5

          Terible

          6

          Expert's Review generated by AI

          Freshsales stands out as a dynamic and user-friendly CRM platform that consistently delivers value, particularly for small to mid-sized businesses and startups. One of its most celebrated ...Read more

          Vtiger All-In-One CRM presents itself as a robust and versatile solution, ideal for businesses looking to streamline their customer relationship management processes across multiple functions ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Comprehensive functionality covers multiple business processes including sales, marketing, customer support, and project management.

          • Highly customizable with options for creating custom modules, fields, workflows, and reports without extensive technical expertise.

          • Centralized customer database ensures real-time updates and streamlines access for all team members.

          • Intuitive and user-friendly interface that facilitates adoption, even for non-technical users.

          • Affordable pricing with extensive features, a great balance of cost and functionality.

          • Interface design lacks modern aesthetics and could be more visually appealing for improved user experience.

          • Steeper learning curve for advanced features, setup, and configuration without sufficient guidance or documentation.

          • Some modules/features are slow to load or buggy at times, causing occasional frustration.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Cisco

          Cisco

          Grabyo

          Grabyo

          Honda

          Honda

          Lenovo

          Lenovo

          Breezway

          Breezway

          Lenskart

          Lenskart

          Media and Screenshots

          Screenshots
          Freshworks CRM screenshot

          5 Screenshots

          Contacts screenshot

          7 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Freshworks CRM and Vtiger offer a Free Trial.

          Freshworks CRM is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

          Vtiger is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Vtiger begins at $12/user/month when yearly, while pricing details for Freshworks CRM are unavailable.

          Some top alternatives to Freshworks CRM includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Streak, Salesforce, Insightly, Vtiger, Nimble, Bigin by Zoho CRM, Pipeliner CRM, Nutshell and Keap.

          Some top alternatives to Vtiger includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales, Salesforce, HubSpot CRM, Nutshell, Keap, SalesCRM, SimpleCRM, Simply CRM, Odoo CRM and Zoho CRM Plus.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].