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Compare Freshsales vs ChurnZero

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Overview

Description

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More

ChurnZero is a customer success software that helps SaaS companies increase customer lifetime value. It automatically track customer experience through NPS, MQL, SQL, renewal surveys and ... Read More

Entry Level Pricing
  • Starts from $9 , yearly
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.3/10

Not Available

User Ratings
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Software Demo

Demo

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Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $9 , yearly
        • Not Available
        Pricing Pans
        • Growth

          $11

          /user/month

          • Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels

          • Kanban View for Contacts, Accounts, and Deals

          • Contact Lifecycle Stages

          Show more +

        • Pro

          $39

          /user/month

          • Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance

          • Everything in Growth, plus

          • Contact Scoring by Freddy AI

          Show more +

        • Enterprise

          $71

          /user/month

          • Designed for mid to large-sized businesses needing advanced customization and governance capabilities

          • Everything in Pro, plus

          • Field-level Permissions

          Show more +

        • Not Available
        Pricing Pagefreshsales pricing

        Pricing information not available

        Other Details

        Organization Types supported
        • Small Business
        • Large Enterprises
        • Medium Business
        • Individuals
        • Freelancers
        • Small Business
        • Large Enterprises
        • Medium Business
        • Individuals
        • Freelancers
        Platforms Supported
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        447

        Very Good

        73

        Good

        6

        Poor

        2

        Terible

        5

        Excellent

        723

        Very Good

        23

        Good

        2

        Poor

        0

        Terible

        1

        Expert's Review generated by AI

        Freshsales has established itself as a robust, user-friendly CRM platform that is particularly well-suited for businesses of all sizes, offering a strong blend of features without breaking the ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Excellent customer support, quick responsiveness, and dedicated onboarding assistance.

        • Centralized CRM platform that organizes customer data and interactions, enhancing efficiency.

        • Intuitive and user-friendly interface, suitable for users with varying technical expertise.

        • Highly customizable features and automation options that streamline workflows.

        • Effective sales pipeline management, deal tracking, and task organization for better productivity.

        • Occasional system lags, slowdowns, and delays in report generation or real-time data updates.

        • Limited features in certain areas, such as web form automation and graphical reports.

        • Some complexity for new users due to the richness of features, requiring training and setup.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Dunzo

        Dunzo

        Dyson

        Dyson

        Grabyo

        Grabyo

        No Customers information available.

        Media and Screenshots

        Screenshots
        Email Metrics screenshot

        35 Screenshots

        ChurnZero screenshot

        2 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        2 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Freshsales and ChurnZero offer a Free Trial.

        Freshsales is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        ChurnZero is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Freshsales begins at $9/user/month when yearly, while pricing details for ChurnZero are unavailable.

        Some top alternatives to Freshsales includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, Salesforce, HubSpot CRM, Freshworks 360, Nutshell, Keap, SalesCRM, Zoho CRM Plus, webCRM and Pipeline CRM.

        Some top alternatives to ChurnZero includes Parlor, ClientSuccess, Totango, Custify, Salesmachine, Planhat, Gainsight CS, Freshdesk Customer Success, Churn360 and Freshdesk Customer Success (Formely Freshsuccess).

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].