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Compare Freshdesk Messaging (Formerly Freshchat) vs DeskMoz vs ZoomInfo Chat

Overview

Description

Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the ... Read More

Introducing DeskMoz – the ultimate solution for your website. With 24x7 support and a user-friendly chat platform, DeskMoz transforms your website into an interactive hub. Our team of ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $199
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.3/10

8.2/10

User Ratings

4.7

(5)
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Software Demo

Demo

View demo

View demo

Features

Total Features

8 Features

4 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $199
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagefreshdesk-messaging--formerly-freshchat- pricingdeskmoz pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          329

          Very Good

          289

          Good

          3

          Poor

          3

          Terible

          6

          Excellent

          20

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Freshchat is consistently praised for its ease of use and seamless integration with CRM systems, making it a convenient platform for providing top-notch customer service. Users appreciate the ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Easy to use interface, allowing for convenient access and navigation, even for non-technical users.

          • Integrated with CRM for seamless customer interactions and relationship management.

          • Combines live chat functionality with AI bot support and self-service solutions for scalable support.

          • Supports omnichannel communication and real-time assistance for enhanced customer experience.

          • Simple design and color schemes, making it visually appealing and easy to search for information.

          • Limited Marketplace options for additional apps and connectors, potentially limiting advanced functionality expansion.

          • Richness of features and customizations might be complex for new users without adequate support or guidance.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          Bot Builder screenshot

          5 Screenshots

          DeskMoz Screenshot

          4 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Freshdesk Messaging (Formerly Freshchat) and DeskMoz offer a Free Trial.

          Freshdesk Messaging (Formerly Freshchat) is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          DeskMoz is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of DeskMoz begins at $199/Month, while pricing details for Freshdesk Messaging (Formerly Freshchat) are unavailable.

          Some top alternatives to Freshdesk Messaging (Formerly Freshchat) includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

          Some top alternatives to DeskMoz includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, MyLiveChat, Zendesk Chat, WebsiteAlive, Smartchat, ApexChat and ChatFlow247.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].