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Compare Freshdesk Messaging (Formerly Freshchat) vs Comm100 Live Chat vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Freshdesk Messaging (Formerly Freshchat) - Live Chat Software

Freshdesk Messaging (Formerly Freshchat)

(630)
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Comm100 Live Chat - Live Chat Software

Comm100 Live Chat

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Overview
Affiliate Disclosure

Description

Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the ... Read More

Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $29
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.3/10

9.3/10

User Ratings

4.4

(263)

4.5

(143)
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Software Demo

Demo

View demo

View demo

Features

Total Features

8 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $29
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagefreshdesk-messaging--formerly-freshchat- pricingcomm100-live-chat pricing
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          4.4

          (based on 263 reviews)

          4.5

          (based on 143 reviews)

          Rating Distribution

          Excellent

          329

          Very Good

          289

          Good

          3

          Poor

          3

          Terible

          6

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Freshchat is consistently praised for its ease of use and seamless integration with CRM systems, making it a convenient platform for providing top-notch customer service. Users appreciate the ...Read more

          No Expert ai Review available for the product

          Pros and Cons

          • Easy to use interface, allowing for convenient access and navigation, even for non-technical users.

          • Integrated with CRM for seamless customer interactions and relationship management.

          • Combines live chat functionality with AI bot support and self-service solutions for scalable support.

          • Supports omnichannel communication and real-time assistance for enhanced customer experience.

          • Simple design and color schemes, making it visually appealing and easy to search for information.

          • Limited Marketplace options for additional apps and connectors, potentially limiting advanced functionality expansion.

          • Richness of features and customizations might be complex for new users without adequate support or guidance.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Integrations

          Integration with other apps
          Stripe Payments
          Stripe Payments

          4.5

          (2947 reviews)
          Upscope
          Upscope
          TeamViewer
          TeamViewer

          3.9

          (12204 reviews)
          WordPress
          WordPress

          4.1

          (25641 reviews)
          Shopify Plus
          Shopify Plus

          4.5

          (348 reviews)
          Drupal
          Drupal

          4

          (1118 reviews)

          Customers

          Customers

          No Customers information available.

          Comm100 Live Chat_customers_1

          Comm100 Live Chat_customers_1

          Comm100 Live Chat_customers_3

          Comm100 Live Chat_customers_3

          Comm100 Live Chat_customers_5

          Comm100 Live Chat_customers_5

          Media and Screenshots

          Screenshots
          Bot Builder screenshot

          5 Screenshots

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

          Alternatives

          Alternatives
          ZoomInfo Chat - Live Chat Software
          ZoomInfo Chat
          ClickDesk - Live Chat Software
          ClickDesk

          4

          LiveAgent - Help Desk Software
          LiveAgent

          4.7

          ZoomInfo Chat - Live Chat Software
          ZoomInfo Chat
          LiveAgent - Help Desk Software
          LiveAgent

          4.7

          CommBox - Help Desk Software
          CommBox

          4.4

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Freshdesk Messaging (Formerly Freshchat) and Comm100 Live Chat offer a Free Trial.

          Freshdesk Messaging (Formerly Freshchat) is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Comm100 Live Chat is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Comm100 Live Chat begins at $29/User/Month, while pricing details for Freshdesk Messaging (Formerly Freshchat) are unavailable.

          Some top alternatives to Freshdesk Messaging (Formerly Freshchat) includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

          Some top alternatives to Comm100 Live Chat includes ZoomInfo Chat, LiveAgent, CommBox, LiveChat, Crisp, LiveEngage, Intercom, Smartchat, ChatFlow247, Freshchat and ChatAndBot.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA