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Compare Freshdesk Customer Success (Formely Freshsuccess) vs Successware

Overview

Description

Freshdesk Customer Success (formerly Freshsuccess) is a comprehensive customer success platform that helps businesses reduce churn, grow their customer base, and strengthen relationships ... Read More

This easy-to-use, web-based software is designed specifically for field service operations. It brings together all of your Field Service Management data into one integrated system and ... Read More

Entry Level Pricing
  • Starts from $79
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

Not Available

8.7/10

User Ratings

3.8

(21)
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Software Demo

Demo

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Features

Total Features

0 Features

8 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $79
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pagefreshdesk-customer-success--formely-freshsuccess- pricing

        Pricing information not available

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Mobile - iOS
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Mobile - iOS
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings

        No Reviews

        No reviews available for the product

        Rating Distribution

        No Reviews

        No reviews available for the product

        Excellent

        16

        Very Good

        9

        Good

        2

        Poor

        4

        Terible

        0

        Expert's Review generated by AI

        Freshdesk Customer Success has garnered high praise for its user-friendly interface, ticketing system, and comprehensive analytics. Users appreciate the streamlined process of ticket resolution, ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Efficient ticketing system, interface, resolution procedures, and analytics enhancing productivity.

        • Easy ticket raising and process automation for seamless operations.

        • Ability to track product usage and provide comprehensive account information.

        • Web-based accessibility for both internal and external users, promoting convenience.

        • User-friendly interface suitable for new users and easy understanding.

        • Feedback suggests a need for better support to enhance the user experience.

        • Some users found limitations in automation features based on specific business needs.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Leadfeeder

        Leadfeeder

        Ideagen

        Ideagen

        AdStage

        AdStage

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos
        video-0

        1 Videos

        video-0

        2 Videos

        Alternatives

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither Freshdesk Customer Success (Formely Freshsuccess) nor Successware offers a free trial.

        Freshdesk Customer Success (Formely Freshsuccess) is designed for Large Enterprises, Medium Business and Small Business.

        Successware is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Freshdesk Customer Success (Formely Freshsuccess) begins at $79/User/Month, while pricing details for Successware are unavailable.

        Some top alternatives to Freshdesk Customer Success (Formely Freshsuccess) includes Freshsales, Parlor, ChurnZero, ClientSuccess, Custify, Salesmachine, Successware, Gainsight CS and Freshdesk Customer Success.

        Some top alternatives to Successware includes Smart Service, ServiceTitan, Jobber, Fieldd, Call of Service, SmartServ, Scheduling Manager, Easy Field Services, ProBusinessesTools and Service CRM.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].