Compare Freshdesk Customer Success (Formely Freshsuccess) vs Gainsight CS

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshdesk Customer Success (Formely Freshsuccess) Get Quote Get Quote	Gainsight CS Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Freshdesk Customer Success (formerly Freshsuccess) is a comprehensive customer success platform that helps businesses reduce churn, grow their customer base, and strengthen relationships ... Read More	Introducing Gainsight CS, the ultimate solution for customer success! This all-in-one platform analyzes customer interactions across multiple channels, streamlining processes such as ... Read More
Entry Level Pricing	Starts from $79	Not Available
Free Trial Availability	No free trial	No free trial
User Ratings
	Get Quote	Get Quote

Software Demo

Demo	View demo	Gainsight CS has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
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Pricing

Pricing Option
Starting From	$79	Not Available
Pricing Pans	Not Available	Not Available
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Small Business Large Enterprises Medium Business Individuals Freelancers	Small Business Large Enterprises Medium Business Individuals Freelancers
Platforms Supported	Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Windows Browser Based (Cloud)	Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	No Reviews No reviews available for the product	No Reviews No reviews available for the product
Rating Distribution	No Reviews No reviews available for the product	No Reviews No reviews available for the product
Expert's Review generated by AI	Freshdesk Customer Success has garnered high praise for its user-friendly interface, ticketing system, and comprehensive analytics. Users appreciate the streamlined process of ticket resolution, ...Read more	No Expert ai Review available for the product
Pros and Cons	Efficient ticketing system, interface, resolution procedures, and analytics enhancing productivity. Easy ticket raising and process automation for seamless operations. Ability to track product usage and provide comprehensive account information. Web-based accessibility for both internal and external users, promoting convenience. User-friendly interface suitable for new users and easy understanding. Feedback suggests a need for better support to enhance the user experience. Some users found limitations in automation features based on specific business needs.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Zoho CRM 4.1 (8849 reviews) Freshsales 4.6 (1395 reviews) Salesforce 4.3 (31400 reviews)	Zoom 3.7 (69243 reviews) Zoho CRM 4.1 (8849 reviews) Salesforce 4.3 (31400 reviews)

Customers

Customers	Leadfeeder Ideagen AdStage	Linkedin box Splunk

Media and Screenshots

Screenshots	No screenshots available.	6 Screenshots
Videos	1 Videos	No videos available.

Alternatives

Alternatives	Freshsales 4.6 Parlor ChurnZero 4.6	Parlor ClientSuccess 4.5 Custify 5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Freshdesk Customer Success (Formely Freshsuccess) nor Gainsight CS offers a free trial.

Freshdesk Customer Success (Formely Freshsuccess) is designed for Large Enterprises, Medium Business and Small Business.

Gainsight CS is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Freshdesk Customer Success (Formely Freshsuccess) begins at $79/User/Month, while pricing details for Gainsight CS are unavailable.

Some top alternatives to Freshdesk Customer Success (Formely Freshsuccess) includes Freshsales, Parlor, ChurnZero, ClientSuccess, Custify, Salesmachine, Successware, Gainsight CS and Freshdesk Customer Success.

Some top alternatives to Gainsight CS includes Parlor, ClientSuccess, Custify, Salesmachine, Catalyst, Cami.ai, Freshdesk Customer Success, CogniSaaS and Freshdesk Customer Success (Formely Freshsuccess).

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Freshdesk Customer Success (Formely Freshsuccess) vs Gainsight CS

Freshdesk Customer Success (Formely Freshsuccess)

Gainsight CS

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure