spotsaas-logo
Get Listed

Compare Freshdesk Customer Success (Formely Freshsuccess) vs ClientSuccess

Overview

Description

Freshdesk Customer Success (formerly Freshsuccess) is a comprehensive customer success platform that helps businesses reduce churn, grow their customer base, and strengthen relationships ... Read More

Clientsuccess is a customer success software that helps to keep team members regularly reporting in a project management platform. It has a great list of features that help SmarterTools ... Read More

Entry Level Pricing
  • Starts from $79
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
User Ratings
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

Get Quote
Get Quote

Pricing

Pricing Option
      Starting From
      • $79
      • Not Available
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Pagefreshdesk-customer-success--formely-freshsuccess- pricing

      Pricing information not available

      Other Details

      Organization Types supported
      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers
      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers
      Platforms Supported
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
      Get Quote
      Get Quote

      User Reviews

      User Ratings

      No Reviews

      No reviews available for the product

      Rating Distribution

      No Reviews

      No reviews available for the product

      Excellent

      151

      Very Good

      16

      Good

      2

      Poor

      0

      Terible

      0

      Expert's Review generated by AI

      Freshdesk Customer Success has garnered high praise for its user-friendly interface, ticketing system, and comprehensive analytics. Users appreciate the streamlined process of ticket resolution, ...Read more

      No Expert ai Review available for the product

      Pros and Cons
      • Efficient ticketing system, interface, resolution procedures, and analytics enhancing productivity.

      • Easy ticket raising and process automation for seamless operations.

      • Ability to track product usage and provide comprehensive account information.

      • Web-based accessibility for both internal and external users, promoting convenience.

      • User-friendly interface suitable for new users and easy understanding.

      • Feedback suggests a need for better support to enhance the user experience.

      • Some users found limitations in automation features based on specific business needs.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Customers

      Customers
      Leadfeeder

      Leadfeeder

      Ideagen

      Ideagen

      AdStage

      AdStage

      Peek

      Peek

      Mural

      Mural

      Degreed

      Degreed

      Media and Screenshots

      Screenshots

      No screenshots available.

      Customer health score

      1 Screenshots

      Videos
      video-0

      1 Videos

      video-0

      1 Videos

      Add to Compare

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither Freshdesk Customer Success (Formely Freshsuccess) nor ClientSuccess offers a free trial.

      Freshdesk Customer Success (Formely Freshsuccess) is designed for Large Enterprises, Medium Business and Small Business.

      ClientSuccess is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of Freshdesk Customer Success (Formely Freshsuccess) begins at $79/User/Month, while pricing details for ClientSuccess are unavailable.

      Some top alternatives to Freshdesk Customer Success (Formely Freshsuccess) includes Freshsales, Parlor, ChurnZero, ClientSuccess, Custify, Salesmachine, Successware, Gainsight CS and Freshdesk Customer Success.

      Some top alternatives to ClientSuccess includes Parlor, ProsperStack, Custify, Salesmachine, Catalyst, Gainsight CS, Freshdesk Customer Success, Churn360 and Freshdesk Customer Success (Formely Freshsuccess).

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].