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ClientSuccess - Customer Success Software

ClientSuccess Reviews in January 2025: User Ratings, Pros & Cons

Success starts with ClientSuccess.

4.5

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ClientSuccess offers custom pricing plan

ClientSuccess Reviews & Ratings

4.5

Very Good

Based on 229 ratings & 169 reviews

Rating Distribution

Excellent

(151)

Very Good

(16)

Good

(2)

Poor

(0)

Terible

(0)

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Showing 1-10 out of 169

AH

April H

10/18/23

5 out of 5

"Reporting dream"

What do you like best about ClientSuccess? The functionality of the reporting feature is intuitive, user-friendly and professional - impressing even the harshest critics.

RB

Richard B

10/04/23

5 out of 5

"Does so much out of the box"

What do you like best about ClientSuccess? I enjoy that so much can be configured out of the box in CS. They have a great support team and a bunch of solid integration options.

CK

Christian K

09/14/23

5 out of 5

"Client Success - A great fit for small and growing Customer Success Departments"

What do you like best about ClientSuccess? Easy Onboarding Process / Success Cycles / Success Scores / Reporting What do you dislike about ClientSuccess?

SS

Sam S

04/18/23

5 out of 5

"Best of the Best Out There"

What do you like best about ClientSuccess? I've used almost every customer success platform throughout my career. ClientSuccess has been refreshing its simple yet elegant approach.

SC

Simon C

03/24/23

5 out of 5

"ClientSuccess is just right."

What do you like best about ClientSuccess? ClientSuccess has the right balance of features combined with ease of use, and have excellent expertise from a customer success perspective. The tool is powerful yet still remains lightweight, and covers all the major bases needed in a Success Tool. In terms of value, I think ClientSuccess leads the pack.

JM

Jean Marie S

03/22/23

5 out of 5

"Great experience with a great company and great people!"

What do you like best about ClientSuccess? ClientSuccess is easy to implement, does snot require an Administrator, and is easy to understand. It is robust enough to serve all our needs but no so overwhelming that we don't understand it. We LOVE having all our data in one place, giving us a holistic 360 degree view of our customers.

SB

Suneetha B

08/16/22

5 out of 5

"Good customer tracking and management product !"

What do you like best about ClientSuccess? Customer profiling Customer pulse tracking with success factors and risk factors

NN

Nani N

08/16/22

5 out of 5

"Customer tracking and managing tool"

What do you like best about ClientSuccess? Customer detailing about golive, revenue, other information customer pulse

BP

Blake P

08/10/22

5 out of 5

"Nice easy to use platform"

What do you like best about ClientSuccess? That you can keep tack of communications all in one place. What do you dislike about ClientSuccess?

JC

Josmary C

08/09/22

5 out of 5

"Amazing CRM!"

What do you like best about ClientSuccess? What I like more about CS is the ability that is has to integrate with other software such as SalesForce, ZenDesk, etc. It makes it easier keep track of the recent activity your customer has had. Also it is very user friendly and I love that I can customize the fields I want to see on my dasboard.