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Compare Freshchat vs ZoomInfo Chat

Overview

Description

Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different ... Read More

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.5/10

8.2/10

User Ratings
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Software Demo

Demo

View demo

ZoomInfo Chat has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Features

Total Features

8 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • Not Available
          Pricing Pans
          • Free (Messaging)

            • Chatbots (Freddy)

            • Chatbot Analytics (Freddy)

            • Inbox Views

            Show more +

          • Growth (Messaging)

            • Includes features of Free plan, plus

            • Up to 2000 bot sessions/month (Free)

            • Assignment Rules

            Show more +

          • Pro (Messaging)

            • Includes features of Growth plan, plus

            • Up to 3000 bot sessions/month (Free)

            • WhatsApp Business (Popular)

            Show more +

          • Browse all pricing plans
          • Not Available
          Pricing Pagefreshchat pricingzoominfo-chat pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote

          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          Excellent

          338

          Very Good

          271

          Good

          12

          Poor

          3

          Terible

          6

          No Reviews

          No reviews available for the product

          Expert's Review generated by AI

          Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Seamless and user-friendly interface for smooth customer interactions.

          • Easy integration with CRM and other tools.

          • Real-time chat assistance and omnichannel support.

          • Comprehensive view of support needs.

          • Efficient communication through automated workflows.

          • Occasional glitches may disrupt the system flow.

          • Limited marketplace for additional apps and connectors.

          • Some users find the interface buggy and slow to refresh.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Dunzo

          Dunzo

          Delivery Hero

          Delivery Hero

          klarna

          klarna

          No Customers information available.

          Media and Screenshots

          Screenshots
          Freshchat Analytics screenshot

          5 Screenshots

          Chat screenshot

          2 Screenshots

          Videos
          video-0

          5 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Freshchat offers Free Trial, but ZoomInfo Chat does not.

          Freshchat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          ZoomInfo Chat is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Freshchat begins at $15/User/Month when Billed Yearly, while pricing details for ZoomInfo Chat are unavailable.

          Some top alternatives to Freshchat includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

          Some top alternatives to ZoomInfo Chat includes LiveAgent, ChatFunnels, LiveChat, LiveEngage, DeskMoz, Lime Talk, Smartchat, raychat, ChatFlow247 and 13chats.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].