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Compare Freshchat vs Paperflite vs Story Chief

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Overview

Description

Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different ... Read More

Paperflite is a revolutionary content management software that allows to manage all paper documents in one place. Paperflite will help to organize, reuse, and recycle huge quantities of ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Starts from $30
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.5/10

9.2/10

User Ratings

4.8

(91)
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Software Demo

Demo

View demo

View demo

Features

Total Features

8 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • $30
          Pricing Pans
          • Free (Messaging)

            • Chatbots (Freddy)

            • Chatbot Analytics (Freddy)

            • Inbox Views

            Show more +

          • Growth (Messaging)

            • Includes features of Free plan, plus

            • Up to 2000 bot sessions/month (Free)

            • Assignment Rules

            Show more +

          • Pro (Messaging)

            • Includes features of Growth plan, plus

            • Up to 3000 bot sessions/month (Free)

            • WhatsApp Business (Popular)

            Show more +

          • Browse all pricing plans
          • Not Available
          Pricing Pagefreshchat pricingpaperflite pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          338

          Very Good

          271

          Good

          12

          Poor

          3

          Terible

          6

          Excellent

          176

          Very Good

          4

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and ...Read more

          Paperflite stands out as a versatile tool that excels in streamlining content management and enhancing sales enablement. Users appreciate its ability to create personalized content hubs tailored ...Read more

          Pros and Cons
          • Seamless and user-friendly interface for smooth customer interactions.

          • Easy integration with CRM and other tools.

          • Real-time chat assistance and omnichannel support.

          • Comprehensive view of support needs.

          • Efficient communication through automated workflows.

          • Occasional glitches may disrupt the system flow.

          • Limited marketplace for additional apps and connectors.

          • Some users find the interface buggy and slow to refresh.

          • Provides insights on customer engagement, helping prioritize sales efforts effectively.

          • Easy to configure with existing assets, intuitive, and well-supported.

          • Allows sharing and tracking of sales and marketing presentations, enhancing customer interactions.

          • Organizes company resources efficiently, tracks viewed emails, and simplifies follow-ups.

          • User-friendly, intuitive platform with economical pricing and good support.

          • Some limitations in technical configuration and integration with existing systems.

          • Limited selection in the Marketplace, potential improvement in reporting and embeddable graphics.

          • Challenges with organization for extensive document libraries, improving document organization features.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Dunzo

          Dunzo

          Delivery Hero

          Delivery Hero

          klarna

          klarna

          Siemens

          Siemens

          Aspire

          Aspire

          Freshworks

          Freshworks

          Media and Screenshots

          Screenshots
          Freshchat Analytics screenshot

          5 Screenshots

          No screenshots available.

          Videos
          video-0

          5 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Freshchat and Paperflite offer a Free Trial.

          Freshchat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Paperflite is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Freshchat Starts at $15/User/Month when Billed Yearly whereas for Paperflite Starts at $30/User/Month.

          Some top alternatives to Freshchat includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

          Some top alternatives to Paperflite includes Story Chief, TalentLMS, Seismic, ContentStudio, Posted, Kentico CMS, Contentful, Evoq Content, Seotagg, Sitecore Content Hub and React & Share.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].