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Compare Five9 vs CloudCall

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Five9 - Contact Center Operations Software

Five9

(291)
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CloudCall - Contact Center Operations Software

CloudCall

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Overview
Affiliate Disclosure

Description

Five9 offers next generation cloud and on-premise software for your contact center to deliver exceptional customer service. Outstanding features include: a lightning fast call center, ... Read More

CloudCall is the ultimate solution for businesses looking to thrive by leveraging the power of conversations. Seamlessly integrating with CRM systems, it not only unifies all interactions ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.1

(1416)
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Get Quote

Software Demo

Demo

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View demo

Pricing

Pricing Option
      Pricing Plans
      • Not Available
      • Not Available
      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Not Available
      Get Quote
      Get Quote

      User Reviews

      User Ratings

      4.1

      (based on 1416 reviews)

      0

      (based on 55 reviews)
      Rating Distribution

      Excellent

      188

      Very Good

      68

      Good

      17

      Poor

      4

      Terible

      14

      Excellent

      36

      Very Good

      14

      Good

      0

      Poor

      1

      Terible

      5

      Expert's Review generated by AI

      No Expert ai Review available for the product

      CloudCall has received a mix of positive and constructive feedback from users in the past year. Users appreciate the ease of setup and remote work capabilities, enabling teams to work seamlessly ...Read more

      Pros and Cons

      • Seamless integration with CRM, enhancing productivity and data accuracy.

      • Efficient remote working capabilities, allowing calls from anywhere with CRM integration.

      • Automated call logging, saving time on manual data entry.

      • Quick and easy setup, benefiting user workflow and efficiency.

      • Great customer service and support team responsiveness, aiding users in resolving issues promptly.

      • Lack of video calling feature, limiting communication options.

      • Issues with call quality, occasional outages, and service reliability.

      • Complex configuration setup for newcomers, increasing the learning curve.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews
      Read reviews

      Integrations

      Integration with other apps
      Salesforce
      Salesforce

      4.3

      (31400 reviews)
      ActiveCampaign
      ActiveCampaign

      4.5

      (12031 reviews)
      Chameleon
      Chameleon

      4.4

      (65 reviews)

      Customers

      Customers
      Englishtown

      Englishtown

      Bsi financial services

      Bsi financial services

      Invenio Solutions

      Invenio Solutions

      No Customers information available.

      Media and Screenshots

      Screenshots
      CRM salesforce

      2 Screenshots

      No screenshots available.

      Videos
      video-0

      2 Videos

      video-0

      3 Videos

      Alternatives

      Alternatives
      Novanet Cloud Contact Center - Call Center Software
      Novanet Cloud Contact Center
      Call Center Studio - Call Center Software
      Call Center Studio

      4.7

      Salesforce Service Cloud - Help Desk Software
      Salesforce Service Cloud

      4.6

      contactSPACE - Call Center Software
      contactSPACE

      4.5

      uContact - Call Center Software
      uContact

      4.9

      Call Center Studio - Call Center Software
      Call Center Studio

      4.7

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither Five9 nor CloudCall offers a free trial.

      Five9 is designed for Large Enterprises, Medium Business and Small Business.

      CloudCall is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both Five9 and CloudCall are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to Five9 includes Novanet Cloud Contact Center, Call Center Studio, Salesforce Service Cloud, Dialpad Contact Center, VCC Live, ice Contact Center, RingCentral Contact Center, CloudCall, Freshdesk Contact Center (Formerly Freshcaller) and CloudContactAI.

      Some top alternatives to CloudCall includes contactSPACE, uContact, Call Center Studio, Dialpad Contact Center, Convoso, Callision, Vonage Contact Center, RingCentral Contact Center and RingCentral Engage Digital.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA

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      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA