Compare Dameware Mini Remote Control vs SolarWinds Service Desk vs Freshservice vs ManageEngine ServiceDesk Plus

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Dameware Mini Remote Control (25) Get Quote Get Quote	SolarWinds Service Desk (166) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	The Dameware Mini Remote Control is the new Smallest and Fastest way to access remote computers using Dameware's award-winning software. With the Dameware Mini Remote Control you can access ... Read More	SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of ... Read More
Entry Level Pricing	Not Available	Starts from $19
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	8.7/10	Not Available
User Ratings	4.6 (25)	4.4 (1874)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	5 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$19
Pricing Pans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.6 (based on 25 reviews)	4.4 (based on 1874 reviews)
Rating Distribution	Excellent 17 Very Good 8 Good 0 Poor 0 Terible 0	Excellent 97 Very Good 61 Good 6 Poor 1 Terible 1
Expert's Review generated by AI	Dameware Remote Control software shines with its ease of installation and configuration, facilitating seamless remote access to multiple locations. Users commend its ability to connect both ...Read more	No Expert ai Review available for the product
Pros and Cons	Easy to install and configure, offers options for authentication and remote connection, beneficial for remote troubleshooting. Simple and user-friendly interface, supports file transfer and installation outside the domain, suitable for both large and small organizations. Allows for remote assistance and file transfers, alternative to other remote assistance tools, enhances software issue resolution remotely. Great connectivity to various systems, relatively fast connection times, efficient for remote assistance without the need for onsite visits. Intuitive interface with hidden advanced features, connects to local AD for easy host/user identification, improves support speed without physical movement. Upgrading to the latest version necessary for resolving specific control issues, might require additional support for certain functionalities. Occasional delays in connection speed, especially over VPN, limitations in handling computers not joined to the domain, minor inconvenience for AD authentication. An outdated interface design that may not adjust well to different endpoint resolutions, lacking modern UI updates and notifications management.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Jira 4.4 (17380 reviews) TeamViewer 3.9 (12204 reviews) Dameware Mini Remote Control 4.6 (25 reviews)

Customers

Customers	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	3 Screenshots	6 Screenshots
Videos	2 Videos	1 Videos

Alternatives

Alternatives	NinjaOne (NinjaRMM) 4.7 Zoho Assist 4.5 ScreenMeet 4.9	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 Ivanti Service Manager 3.8

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Dameware Mini Remote Control and SolarWinds Service Desk offer a Free Trial.

Dameware Mini Remote Control is designed for Large Enterprises, Medium Business and Small Business.

SolarWinds Service Desk is designed for Large Enterprises, Medium Business and Small Business.

The starting price of SolarWinds Service Desk begins at $19/User/Month, while pricing details for Dameware Mini Remote Control are unavailable.

Some top alternatives to Dameware Mini Remote Control includes NinjaOne (NinjaRMM), Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, ShowMyPC, TeamViewer, VNC Connect, RemoteToPC, Instant Housecall, Splashtop Business Access and GoTo Resolve.

Some top alternatives to SolarWinds Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, HelpDesk, SysAid, Sitehelpdesk, HESK and TechExcel ServiceWise.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Dameware Mini Remote Control vs SolarWinds Service Desk vs Freshservice vs ManageEngine ServiceDesk Plus

Dameware Mini Remote Control

SolarWinds Service Desk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure