spotsaas-logo
Get Listed

Compare Customer.io vs YesInsights vs Zonka Feedback

Get Quote
Get Quote

Overview

Description

Customer.io is marketing automation software that combines the power of customer data from across your organization into a single actionable database that enables your team to send the ... Read More

YesInsights is an intuitive and powerful NPS Software that aims to help companies manage their Net Promoter System with an easy-to-use Content Management System (CMS) that's fully ... Read More

Entry Level Pricing
  • Starts from $100
  • Starts from $20
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.9/10

8.8/10

User Ratings

4.9

(26)
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

10 Features

16 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $100
          • $20
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          186

          Very Good

          74

          Good

          10

          Poor

          1

          Terible

          4

          Excellent

          10

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Customer.io is a robust and versatile platform celebrated for its powerful automation capabilities, advanced segmentation tools, and seamless multi-channel messaging. Its intuitive interface ...Read more

          YesInsights has garnered high praise for its user-friendly interface, allowing both ease of use and quick adaptation for surveys. Users appreciate the versatility of survey customization, ...Read more

          Pros and Cons
          • Intuitive and user-friendly platform with an excellent interface, simplifying the process for marketers and non-technical users alike.

          • Highly customizable and flexible, supporting dynamic segmentation, advanced personalizations, and tailored automations for campaigns.

          • Wide variety of integrations with CRMs, APIs, webhooks, and other tools, making it developer-friendly and easy to incorporate into existing systems.

          • Multi-channel communication support such as email, push notifications, SMS, and WhatsApp, enabling effective customer reach across platforms.

          • Strong features for targeted marketing, such as behavior-based triggers, drip campaigns, and event-driven automations, increasing engagement and conversion rates.

          • Complex features and advanced capabilities can pose a learning curve for less technical or non-experienced users, with a higher ramp-up time in some cases.

          • Pricing concerns, particularly for startups and smaller businesses, as costs can rise with growing user bases or features.

          • Limited flexibility or granularity in some areas, such as campaign-level targeting and analytics/reporting features.

          • Easy-to-use interface for creating and conducting surveys quickly.

          • Customizable surveys that provide precise feedback.

          • User-friendly and intuitive navigation within the software.

          • Fast setup and simplicity of use, saving time for users.

          • Efficient feedback collection through NPS surveys.

          • Limited integration options and marketplace for expanding functionalities may restrict advanced features.

          • New users might find the rich features and customizations complex without adequate support.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          asics

          asics

          Segment

          Segment

          Reddit

          Reddit

          No Customers information available.

          Media and Screenshots

          Screenshots
          New Dashboard

          2 Screenshots

          Share Survey screenshot

          3 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Customer.io and YesInsights offer a Free Trial.

          Customer.io is designed for Large Enterprises, Medium Business and Small Business.

          YesInsights is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Customer.io Starts at $100/Month whereas for YesInsights Starts at $20/Month.

          Some top alternatives to Customer.io includes Outgrow, ActiveCampaign, CleverTap, Moosend, Omnisend, ActiveTrail, Iterable, Hubspot Marketing Hub, Klaviyo, SendGrid, MailChimp, StreamSend, Adobe Marketo Engage and Contactspot.

          Some top alternatives to YesInsights includes Zonka Feedback, FeedbackLink, Promoter Ninja, GrowthScore, Thermostat, UserSpeaks, HockeyStack Surveys, Liveform, SatisMeter and SmileBack.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].