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9.3

Spot Score

Ontraport - Marketing Automation Software

Ontraport Reviews in April 2025: User Ratings, Pros & Cons

Boost your sales with automated marketing.

4.5

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Ontraport Reviews & Ratings

4.5

Very Good

Based on 735 ratings & 508 reviews

Rating Distribution

Excellent

(463)

Very Good

(28)

Good

(5)

Poor

(1)

Terible

(11)

Expert's Review generated by AI

Ontraport stands out as a top-tier customer relationship management (CRM) platform, offering businesses unparalleled flexibility, intuitive functionality, and powerful automation tools. The consistent praise from users highlights its ability to combine diverse features like email marketing, lead management, detailed tagging, and even membership site creation—all ...Read more

Ontraport pros and cons

  • Exceptional customer support with knowledgeable and patient representatives, live chat access, and quick responses, even during weekends.

  • Comprehensive features combining CRM, marketing, automation, and analytics into one platform, reducing the need for multiple tools.

  • Highly customizable with tag-based functions, automations, templates, and triggers, enabling users to personalize workflows efficiently.

  • Intuitive drag-and-drop interface and user-friendly design, making it easy to learn even for beginners.

  • Steep learning curve for new users due to the platform's powerful and extensive features, which may feel overwhelming initially.

  • Occasional system limitations preventing the execution of certain tasks, requiring creative workarounds.

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Showing 1-10 out of 508

FC

Fay Chamoun

03/18/24

5 out of 5

Ontraport - Great customer support

I have been with Ontraport for several years. I am very impressed with the great customer support they provide.

FC

Fay Chamoun

03/18/24

5 out of 5

Ontraport - Great customer support

I have been with Ontraport for several years. I am very impressed with the great customer support they provide.

MS

Megan S

01/03/24

5 out of 5

"Ontraport is a brilliant platform."

What do you like best about Ontraport? I never thought I could learn something tech with this much detail! What do you dislike about Ontraport?

MS

Megan S

01/03/24

5 out of 5

"Ontraport is a brilliant platform."

What do you like best about Ontraport? I never thought I could learn something tech with this much detail! What do you dislike about Ontraport?

AU

Anonymous User

10/30/23

5 out of 5

"An incredible platform. The best I've used in 10+ years running my own businesses"

What do you like best about Ontraport? Ontraport is the best small business software out there, bar none. Flexible. Easy to use. Intuitive. And SUPER powerful. Since we've implemented Ontraport we have saved literally 0.8 of a staff member's time in admin and tasks (our previous platforms were SugarCRM). That's, like, $40,000 worth of saved time!!!

AU

Anonymous User

10/30/23

5 out of 5

"An incredible platform. The best I've used in 10+ years running my own businesses"

What do you like best about Ontraport? Ontraport is the best small business software out there, bar none. Flexible. Easy to use. Intuitive. And SUPER powerful. Since we've implemented Ontraport we have saved literally 0.8 of a staff member's time in admin and tasks (our previous platforms were SugarCRM). That's, like, $40,000 worth of saved time!!!

JL

Justin L

10/13/23

5 out of 5

"They help me out pretty darn quick which is nice. I am not the best at this - so I appreciate them"

What do you like best about Ontraport? Customer sercice doesnt make me feel dumb since I am not the best at this What do you dislike about Ontraport?

JL

Justin L

10/13/23

5 out of 5

"They help me out pretty darn quick which is nice. I am not the best at this - so I appreciate them"

What do you like best about Ontraport? Customer sercice doesnt make me feel dumb since I am not the best at this What do you dislike about Ontraport?

AU

Anonymous User

09/14/23

5 out of 5

"Powerful, Intuitive Software"

What do you like best about Ontraport? I've been using OP since 2017, and I love how everything is simple to navigate and how everything is tag based. It's so easy to add tags to do a variety of actions, from grouping contacts to tracking behaviors. Also, the customer support is A+. The chat feature is incredibly helpful, and you get to talk to real people that are incredibly helpful and responsive.

AU

Anonymous User

09/14/23

5 out of 5

"Powerful, Intuitive Software"

What do you like best about Ontraport? I've been using OP since 2017, and I love how everything is simple to navigate and how everything is tag based. It's so easy to add tags to do a variety of actions, from grouping contacts to tracking behaviors. Also, the customer support is A+. The chat feature is incredibly helpful, and you get to talk to real people that are incredibly helpful and responsive.