Compare Customer.io vs Close vs Thryv vs Salesforce Sales Cloud

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Customer.io (275) Get Quote Get Quote	Close (595) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Customer.io is marketing automation software that combines the power of customer data from across your organization into a single actionable database that enables your team to send the ... Read More	Close stands as a sales engagement CRM tailored to assist SMBs in converting more leads to revenue. They are committed to fostering future-forward businesses: nimble, intelligent teams ... Read More
Entry Level Pricing	Starts from $100	Starts from $19 , monthly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	8.9/10	8.6/10
User Ratings	4.3 (310)	4.6 (220)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	15 Features
Unique Features
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Pricing

Pricing Option
Starting From	$100	$19 , monthly
Pricing Plans	Not Available	Base $29 /user/month Get Started Unlimited accounts contacts and opportunities Two-way email sync: send and receive emails directly in Close Built-in calling & SMS. Bring your number or rent a number from Close Show more + Startup $59 /user/month Get Started Automated workflow sequences to follow up on deals assign leads and more Leverage AI tools to spruce up emails Call more leads in less time with a Power Dialer Professional $109 /user/month Get Started Everything in Startup plus: Use Custom Activities to track unique steps in your sales process AI Lead Summaries bring you up to speed in seconds Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 310 reviews)	4.6 (based on 220 reviews)
Rating Distribution	Excellent 186 Very Good 74 Good 10 Poor 1 Terible 4	Excellent 569 Very Good 22 Good 1 Poor 2 Terible 1
Expert's Review generated by AI	Customer.io is a robust and versatile platform celebrated for its powerful automation capabilities, advanced segmentation tools, and seamless multi-channel messaging. Its intuitive interface ...Read more	Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and ...Read more
Pros and Cons	Intuitive and user-friendly platform with an excellent interface, simplifying the process for marketers and non-technical users alike. Highly customizable and flexible, supporting dynamic segmentation, advanced personalizations, and tailored automations for campaigns. Wide variety of integrations with CRMs, APIs, webhooks, and other tools, making it developer-friendly and easy to incorporate into existing systems. Multi-channel communication support such as email, push notifications, SMS, and WhatsApp, enabling effective customer reach across platforms. Strong features for targeted marketing, such as behavior-based triggers, drip campaigns, and event-driven automations, increasing engagement and conversion rates. Complex features and advanced capabilities can pose a learning curve for less technical or non-experienced users, with a higher ramp-up time in some cases. Pricing concerns, particularly for startups and smaller businesses, as costs can rise with growing user bases or features. Limited flexibility or granularity in some areas, such as campaign-level targeting and analytics/reporting features.	Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity. Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting. Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes. Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis. Exceptional customer support with fast response times and regular updates that reflect user feedback. Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category. Some users find the cost of calling features and overall pricing high, although they believe the value justifies it. Occasional technical glitches like software crashes and dialer issues with integrations such as JustCall.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Bizzabo 4.4 (344 reviews) Eventbrite 4.5 (5195 reviews) Aha! 4.4 (758 reviews)	Stripe Payments 4.5 (2947 reviews) Autopilot 4.2 (517 reviews) ActiveCampaign 4.5 (12031 reviews)

Customers

Customers	asics Segment Reddit	Toggl Bench Freightview

Media and Screenshots

Screenshots	2 Screenshots	12 Screenshots
Videos	2 Videos	1 Videos

Alternatives

Alternatives	Outgrow 4.7 ActiveCampaign 4.5 CleverTap 4.5	Thryv 4.2 Salesforce Sales Cloud 4.4 monday sales CRM by monday.com

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Customer.io and Close offer a Free Trial.

Customer.io is designed for Large Enterprises, Medium Business and Small Business.

Close is designed for Individuals, Freelancers, Medium Business and Small Business.

Pricing for Customer.io Starts at $100/Month whereas for Close Starts at $19/user/month when monthly.

Some top alternatives to Customer.io includes Outgrow, ActiveCampaign, CleverTap, Moosend, Omnisend, ActiveTrail, Iterable, Hubspot Marketing Hub, Klaviyo, SendGrid, MailChimp, StreamSend, Adobe Marketo Engage and Contactspot.

Some top alternatives to Close includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, GoCRM, SimpleCRM, FIVE CRM, webCRM, Cratio CRM, DigitalCRM.com, Alore CRM, Truly, Pipeline CRM and CRM.io by 500apps.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Customer.io vs Close vs Thryv vs Salesforce Sales Cloud

Customer.io

Close

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure