Compare Crisp vs Zendesk Chat vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Crisp (140) Get Quote Get Quote	Zendesk Chat Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors ... Read More	Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in ... Read More
Entry Level Pricing	Starts from $25	Starts from $19 , Billed Yearly
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.7/10	9.0/10
User Ratings	4.3 (144)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	9 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$25	$19 , Billed Yearly
Pricing Plans	Not Available	Sell Team Get Started Email integration Up to 3 paid users 1 custom sales pipeline Show more + Sell professional Get Started Email integration Unlimited paid users 1 custom sales pipeline Show more + Sell Enterprise Get Started Email integration Unlimited paid users 2 sales pipelines Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 144 reviews)	No reviews available for the product
Rating Distribution	Excellent 106 Very Good 10 Good 2 Poor 4 Terible 18	No reviews available for the product
Expert's Review generated by AI	Crisp.chat is a customer support tool that stands out for its user-friendly interface and comprehensive features for handling support efficiently. Users appreciate its simplicity, effectiveness, ...Read more	Zendesk Chat is a total game-changer for businesses, providing a convenient way to engage with customers in real-time. Users appreciate features like chat allocation, profile picture ...Read more
Pros and Cons	Responsive and helpful customer support team, providing prompt assistance and solutions. Rich features, seamless integration with various tools, and continuous development of new functionality. Easy to use, intuitive interface, and accessibility across different communication channels. Solid product orientation, friendly to small and medium-sized businesses, with a coherent and solid vision. Efficient automation of customer support processes, providing a unified platform for customer interactions. Some users experienced complexities when navigating through various options, indicating potential navigation challenges. Limited visual customization options, such as chatbox button customization, preventing full visual customization. Inconsistencies in app functionalities between desktop and mobile versions, with some features exclusively available on the desktop.	Integrates well with other Zendesk products for seamless customer support management. Easy to use interface, allowing for efficient communication and chat management. Real-time connection and communication with customers, facilitating prompt issue resolution. Provides a range of useful features like chat hours, notifications, triggers, and automations. User-friendly platform for both administrators and agents, enhancing productivity and efficiency. Some challenges with integration, especially when accessing CRM software behind firewalls. Lack of advanced capabilities like screen sharing for both agents and customers. Limited customization options in certain features like the rating system.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
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Integrations

Integration with other apps	WordPress 4.1 (25641 reviews) Pipedrive 4.5 (5199 reviews) PrestaShop 4 (699 reviews)	No Integration information available.

Customers

Customers	Rakuten Mailjet Airfrance	No Customers information available.

Media and Screenshots

Screenshots	No screenshots available.	5 Screenshots
Videos	2 Videos	4 Videos

Alternatives

Alternatives	ZoomInfo Chat LiveChat 4.4 LiveEngage 3.6	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Crisp and Zendesk Chat offer a Free Trial.

Crisp is designed for Individuals, Freelancers, Medium Business and Small Business.

Zendesk Chat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Crisp Starts at $25/User/Month whereas for Zendesk Chat Starts at $19/User/Month when Billed Yearly.

Some top alternatives to Crisp includes ZoomInfo Chat, LiveChat, LiveEngage, Pure Chat, DeskMoz, MyLiveChat, Intercom, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Some top alternatives to Zendesk Chat includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, Intercom, Comm100 Live Chat, Smartchat, raychat, Freshchat, RingCentral Engage Digital and Let's Connect.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Crisp vs Zendesk Chat vs ZoomInfo Chat

Crisp

Zendesk Chat

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure