Compare Contexta360 vs Observe.AI

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Contexta360 Get Quote Get Quote	Observe.AI (197) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Contexta360, an advanced AI software, offers an affordable and user-friendly suite for businesses. It enhances speech analytics and quality management by seamlessly integrating with current ... Read More	Boost efficiency with Observe.AI- the ultimate AI-powered platform for contact centers. Revolutionizing the industry, it incorporates cutting-edge AI technology in customer interactions, ... Read More
Free Trial Availability	No free trial	No free trial
User Ratings		4.5 (123)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Pricing

Pricing Option
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Small Business Medium Business	Large Enterprises Small Business Medium Business
Platforms Supported	Browser Based (Cloud) Browser Based (Cloud) Mobile - Android	Browser Based (Cloud) Browser Based (Cloud) Mobile - Android
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	No reviews available for the product	4.5 (based on 123 reviews)
Rating Distribution	No reviews available for the product	Excellent 158 Very Good 34 Good 4 Poor 1 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	Observe.AI is hailed as a valuable tool for enhancing call center operations. Users appreciate its user-friendly interface and advanced features that simplify call analysis and feedback ...Read more
Pros and Cons		Provides comprehensive breakdown of call aspects for coaching and meetings. Advanced intelligence for call analysis, including specific word searches. User-friendly interface that is easy to navigate and share data. Constantly monitors agent work to enhance coaching and service quality. Enables coaching on specific behaviors and multiple topics efficiently. System still needs to recognize Spanish for broader customer coverage. Training AI can be time-consuming before full functionality. Challenges in recording calls promptly, preference for instant recordings.
Positive Reviews	No reviews available for the product	No reviews available for the product
		Read reviews

Integrations

Integration with other apps	Salesforce 4.3 (31400 reviews) Microsoft Dynamics 365 for Sales 4 (2319 reviews) SugarCRM Survey Rocket 4.4 (88 reviews)	No Integration information available.

Customers

Customers	Vodafone T-Mobile Otto	No Customers information available.

Media and Screenshots

Screenshots	3 Screenshots	No screenshots available.
Videos	5 Videos	1 Videos

Alternatives

Alternatives	Sona.AI Observe.AI 4.5 Verint Speech Analytics 4.1	Sales.AI 4.3 Enthu.ai 4.9 NeoSound Intelligence

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Contexta360 nor Observe.AI offers a free trial.

Contexta360 is designed for Large Enterprises, Medium Business and Small Business.

Observe.AI is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both Contexta360 and Observe.AI are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Contexta360 includes Sona.AI, Observe.AI, Verint Speech Analytics, SmartSpeech, Speechmate, SpeechText.AI and Saketa SharePoint Migrator.

Some top alternatives to Observe.AI includes Sales.AI, Enthu.ai, NeoSound Intelligence, VoiceBase, SmartSpeech and Oxus.AI.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Contexta360 vs Observe.AI

Contexta360

Observe.AI

OverviewAffiliate Disclosure

Software Demo

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure