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Compare ConnectWise Control vs BeyondTrust Remote Support vs NinjaOne (NinjaRMM)

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Overview

Description

ConnectWise Control is a secure, browser-based, remote access software that empowers your help desk technicians to securely connect to endpoints managed by the ConnectWise Automate cloud ... Read More

BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $2,097
Free Trial Availability
Spotsaas Score

8.9/10

9.3/10

User Ratings
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Features

Total Features

6 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $2,097
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pageconnectwise-control pricingbeyondtrust-remote-support pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          671

          Very Good

          112

          Good

          67

          Poor

          30

          Terible

          61

          Excellent

          80

          Very Good

          15

          Good

          2

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, ...Read more

          BeyondTrust Remote Support has garnered commendable reviews in the past 12 months, highlighting its wide compatibility with all operating systems and the ability to host the server on-premises ...Read more

          Pros and Cons
          • Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.

          • Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.

          • Intuitive UI with customization options, seamless communication, and efficient machine access.

          • Provides efficient remote access, file transfer, and command execution, enhancing productivity.

          • Reliable and stable remote solution, easy to use for both users and support engineers.

          • Potential learning curve for new users due to the extensive range of features available.

          • Limited support options with chat-based or email support, lack of telephone support.

          • Some advanced features may require time to become familiar with, posing challenges for users.

          • Compatible with all operating systems and devices.

          • Easy to configure within domain environment.

          • Provides a range of remote tools for support.

          • Clean and easy-to-use client interface.

          • Excellent support for mobile devices.

          • Slow updates after new operating system releases.

          • Connection drops and slow connection to host machines.

          • Limited support for IOS compared to other platforms.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          screenshots

          12 Screenshots

          Bomgar screenshot

          8 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both ConnectWise Control and BeyondTrust Remote Support offer a Free Trial.

          ConnectWise Control is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          BeyondTrust Remote Support is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of BeyondTrust Remote Support begins at $2,097/Year, while pricing details for ConnectWise Control are unavailable.

          Some top alternatives to ConnectWise Control includes NinjaOne (NinjaRMM), Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer, VNC Connect, AnyDesk, Splashtop Remote Support, Instant Housecall, Splashtop Business Access and GoTo Resolve.

          Some top alternatives to BeyondTrust Remote Support includes NinjaOne (NinjaRMM), Zoho Assist, Wayk Now, ScreenMeet, ISL Online, RemotePC, TeamViewer, VNC Connect, Sygma Connect, Splashtop Business Access, Dualmon Remote Access and GoTo Resolve.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].