Compare ClickDesk vs Olark vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ClickDesk (84) Get Quote Get Quote	Olark (250) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More	Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers ... Read More
Entry Level Pricing	Starts from $12.99 , Billed Yearly	Not Available
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	9.1/10	9.4/10
User Ratings	4 (95)	4.3 (729)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	9 Features	8 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$12.99 , Billed Yearly	Not Available
Pricing Plans	Free Get Started Free for 10 users 30 chats Handle 25 tickets Show more + Lite Get Started Unlimited Chats Widget Customization Chat Transfer & Groups Show more + Pro Get Started Chat Conferencing CRM Integration and API Video Chat Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 95 reviews)	4.3 (based on 729 reviews)
Rating Distribution	Excellent 37 Very Good 39 Good 4 Poor 1 Terible 3	Excellent 146 Very Good 74 Good 18 Poor 8 Terible 4
Expert's Review generated by AI	ClickDesk is a highly praised tool for enhancing customer interactions and team collaboration. Users appreciate its convenience in managing customer inquiries and the ease of connecting with ...Read more	Olark is a highly regarded chat platform that stands out for its ease of use and implementation. Users appreciate features like surveys, customer support, and the chatbot functionality. The ...Read more
Pros and Cons	Facilitates easy and effective communication with clients, enhancing customer service and satisfaction. User-friendly interface that is easy to navigate and learn, promoting quick adoption and employee training. Affordable pricing for the range of features provided, making it accessible to businesses of various sizes. Integration with popular business applications, enhancing productivity and workflow efficiency. Combination of chat, helpdesk, call, and social engagement features, offering comprehensive solutions in one platform. Occasional issues with slow customer support response times, leading to delays in issue resolution. Limited availability and functionality of a mobile app, reducing flexibility for on-the-go usage. Complexity in mastering all features, especially for newer users, requiring time to grasp full capabilities.	Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers. Effective in enabling real-time communication with website visitors, leading to increased customer engagement and conversion rates. Provides basic features needed for customer chat, such as automated responses and chat management tools. Offers customization options for branding and messaging, enhancing user experience. Integrates well with other software solutions, improving workflow efficiency. Lack of advanced features and integrations, limiting functionalities for advanced users/organizations. Pricing structure, particularly for add-on features, may deter small startups or users on a budget. Some users report occasional technical issues like slow loading times or glitches with the availability toggle.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Freshbooks 4 (4589 reviews) WordPress 4.1 (25641 reviews) Wix 3.2 (13774 reviews)	ActiveCampaign 4.5 (12031 reviews) Google Meet 4.4 (5334 reviews) Nutshell 4.4 (1483 reviews)

Customers

Customers	Mirantis Smart Tuition Manage Protect	No Customers information available.

Media and Screenshots

Screenshots	4 Screenshots	No screenshots available.
Videos	2 Videos	2 Videos

Alternatives

Alternatives	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Olark offers Free Trial, but ClickDesk does not.

ClickDesk is designed for Large Enterprises, Medium Business and Small Business.

Olark is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of ClickDesk begins at $12.99/User/Month when Billed Yearly, while pricing details for Olark are unavailable.

Some top alternatives to ClickDesk includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, HelpOnClick, Smartchat, LinkedChat, ChatFlow247 and Let's Connect.

Some top alternatives to Olark includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat, Zendesk Chat, Intercom, Smartchat, LinkedChat, ChatFlow247 and Freshchat.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare ClickDesk vs Olark vs ZoomInfo Chat

ClickDesk

Olark

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure