Teneo.ai

Revolutionizing Customer Service with AI-Orchestrated Contact Center Solutions

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Teneo.ai offers custom pricing plan

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Overview

Features

Pricing

Ratings

Media

Integrations

Support

FAQs

What is Teneo.ai?

Affiliate Disclosure

Teneo.AI is an advanced AI orchestration platform designed to enhance any CCaaS (Contact Center as a Service) solution by integrating generative and conversational AI. It transforms customer service operations by improving accuracy, speeding up issue resolution, and amplifying support capabilities, all while reducing costs. Teneo.AI seamlessly integrates with your existing contact center tech stack, optimizing data flow across systems to ensure smoother, more efficient customer journeys. With its growing library of prebuilt backend and channel connectors, Teneo.AI offers businesses the flexibility and control needed to deliver the most accurate and personalized customer service experiences available.

Pricing

Teneo.ai offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

Teneo.ai software demo

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Teneo.ai Features

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Features Score:

Knowledge Base

Call Monitoring

Analytics

Integrations Management

Natural Language Processing

Automations

AI Assistant

Omnichannel Customer Engagement

Scalability

AI Model

Artificial Intelligence

Teneo.ai Pricing

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Free Trial

Not available

Teneo.ai Pricing

Teneo.ai offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

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Disclaimer: Pricing information for Teneo.ai is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Teneo.ai Reviews & Ratings

Expert's Review generated by AI

Teneo.AI is a cutting-edge AI orchestration platform that enhances CCaaS solutions by integrating generative and conversational AI to improve accuracy, speed up issue resolution, and streamline customer support. Its prebuilt backend and channel connectors ensure easy integration, optimizing data flow for personalized customer experiences. While the platform ...Read more

Teneo.ai pros and cons

Automating repetitive tasks and enhancing agent efficiency leads to reduced operational costs while maintaining high-quality service.
Teneo.AI streamlines data management across platforms, ensuring more consistent, personalized customer experiences.
Businesses benefit from a growing library of connectors, simplifying integration with various communication channels and backend systems.
By leveraging AI-driven automation, the platform accelerates response times and ensures customers receive accurate, context-aware solutions.
Teneo.AI enhances existing contact center platforms by integrating generative and conversational AI, optimizing customer interactions without requiring a complete system overhaul.

Although it offers prebuilt connectors, businesses with unique workflows may need additional customization for seamless implementation.
While powerful, the platform requires continuous training and refinement to ensure optimal performance in handling complex customer queries.
AI-driven automation may still struggle with deeply complex or emotionally sensitive customer concerns, necessitating human intervention.

Teneo.ai Integrations

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4.4

4.2

4.3

4.5

ServiceNow Customer Service Management

SAP ERP

Google Cloud Data Catalog

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Teneo.ai Support

Location

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Teneo.ai is a AI Agent. Teneo.ai offers Artificial Intelligence, AI Model, Call Monitoring, Omnichannel Customer Engagement, Analytics and many more functionalities.

No, Teneo.ai doesn't provide API.

No, Teneo.ai doesn't provide mobile app.

Teneo.ai is located in

Teneo.ai offers Quotation Based pricing model

Yes, Teneo.ai can integrate with Skype for Business, Zoom Video Webinar, HubSpot CRM, Zendesk Support and many more.You can find more integration for Teneo.ai here

The starting price is not disclosed by Teneo.ai. You can visit Teneo.ai pricing page to get the latest pricing.

Researched by Rajat Gupta