- Skip Logic
- Survey Templates
- Support Audio / Images / Video
- Site Intercept Survey
- Question Library
Turn survey insights into actions that directly impact your bottom line
(2 ratings)
Starts from $49/Month when Billed Yearly, also offers free forever plan
Overview
Features
Pricing
Alternatives
Media
Integrations
Customers
FAQs
Support
8.8/10
Spot Score
SurveySensum is a customer feedback platform that helps businesses gather and analyze customer feedback and take strategic actions that drive revenue. With its ease of use and exceptional support, it is becoming a preferred choice for both beginners and seasoned ... Read More
Skip Logic is a powerful feature that allows users to create a dynamic and personalized experience for their audience. It allows you to skip over certain questions or sections in a survey or form, based on the respondent's previous answers. This ensures that the survey or form is tailored to the specific needs and preferences of each individual, making the process more efficient and engaging. By using Skip Logic, users can create a logical flow that guides respondents through the survey or form, based on their responses. This not only
Survey templates are pre-designed questionnaires that are used to gather information from a target audience. These templates are designed to save time and effort by already providing a structure for the survey questions. They serve as a starting point for creating customized surveys, tailored to meet the specific needs of the user. The templates typically include commonly used survey questions, such as multiple-choice, rating scales, and open-ended questions. They also offer a variety of question types, making it easy to gather both quantitative and qualitative data
Support for audio, images, and video is a common feature found in many software applications. This feature allows users to seamlessly incorporate multimedia content into their projects, documents, or presentations. With support for audio, images, and video, users have the ability to enhance their work with engaging and dynamic media. One of the primary functions of this feature is its ability to handle different file formats. This means that users can easily upload and use various types of digital media, such as MP3s, JPEG
Site Intercept Survey is a powerful tool that allows companies to gather valuable insights from website visitors in order to improve their online presence and customer experience. This feature enables businesses to create and deploy targeted surveys on their website, which can be customized according to their specific needs and goals. With Site Intercept Survey, companies can ask visitors a variety of questions to better understand their behavior, preferences, and satisfaction levels. This information can then be used to make informed decisions and optimize the website to enhance user experience. One
A question library is a feature that allows users to create and organize a collection of questions. It is designed to streamline the process of creating assessments, surveys, and quizzes by providing a repository of commonly used questions. These questions can be organized into categories and subcategories to help users easily find and reuse them. With a question library, users no longer have to spend time and effort creating new questions from scratch for each assessment. They can simply select the questions they need from the library, customize them if
Question branching is a powerful software feature that allows users to create a dynamic and personalized experience for their audience. It allows the user to tailor their questions based on the responses given by the respondent, ensuring a more engaging and relevant survey or assessment. With question branching, users can create a specific path for respondents based on their answers. This means that if a respondent answers a particular question in a particular way, they will be directed to a specific follow-up question. In contrast, respondents who answer differently will
Phone Survey is a software feature that enables organizations to conduct surveys over the phone. This feature allows them to collect feedback and opinions from a large number of individuals quickly and efficiently. With Phone Survey, organizations can reach out to a diverse group of people, including those who may not have access to the internet or email. This ensures a wider reach and more accurate representation of the target population. Moreover, this feature eliminates the need for manual data entry, as the responses are automatically recorded in the system.
An online survey is a questionnaire that the target audience completes via the Internet. Most online surveys are built as Web forms with a database to record the responses and statistical tools to offer analytics. An incentive is frequently used to entice people to take online surveys, such as a chance to win a prize. In addition, businesses frequently use online surveys to acquire a better understanding of their customers' preferences and opinions. Online surveys, like traditional surveys, can be used in two ways: To provide more information about customers, ranging from basic demographic information like age and education level to social data.
Offline response collection refers to the ability of software to gather data and input from users even when an internet connection is not available. This feature enables users to continue collecting important information without interruption or delay, making it especially useful for fieldwork or situations where internet access may be limited. One of the key benefits of offline response collection is its ability to ensure data accuracy and reliability. Users can input data directly into the software without the risk of losing any information due to poor connectivity. This also eliminates the need
Multiple choice (MC), objective response (OR), or MCQ (Multiple Choice Question) is a type of accurate assessment in which respondents are required to choose only the correct responses from a list of options. When a person must select between candidates, parties, or policies, the multiple-choice format is most commonly employed in educational exams, market research, and elections. This is the most common sort of multiple-choice question in surveys. The numerous choice alternatives are listed using radio buttons. For single-select questions, radio buttons are typically utilised. Checkbox questions are a sort of multiple-choice question in which the options are a list of checkboxes.
Mobile surveys are a versatile software feature that is designed to simplify the process of gathering data and feedback from individuals on the go. This feature allows users to create and distribute surveys directly from their mobile devices, eliminating the need for paper forms or extensive manual data entry. One of the main advantages of mobile surveys is the convenience they offer. With the majority of people carrying their mobile phones with them at all times, it is easy to reach a large and diverse audience with just a few clicks. This makes
Embeddable survey refers to a software feature that allows users to easily embed survey forms on their websites, blogs, or apps. This feature enables businesses or organizations to gather valuable feedback and insights from their target audience or customers. The process of incorporating an embeddable survey on a website or app is simple and does not require any technical expertise. It typically involves copying and pasting a code snippet provided by the survey software onto the desired platform. This makes it a versatile option for businesses of all
Using email distribution lists, resource sharing, collaboration, research, and community engagement are all made easier. This strategy is cost-effective, and it decreases the amount of documentation supplied by traditional methods like intercampus mail. On the other hand, overuse of campus-wide emails can stifle good communication. Email allows marketers to communicate with their consumers and prospects in real-time. Your message is viewed without wasting time because emails are delivered promptly. Organizations frequently construct email lists using email addresses that users have willingly provided. This provides them with an excellent tool for disseminating information about your specials, promotions, sales, and offers.
Researchers can use data analysis tools to make sense of the information they have gathered. It gives them the ability to report findings and form conclusions. Depending on the project's goals and the type of data acquired, the data is examined in various ways. The Analytical Tool collection includes examples in these areas and particular analytical tools used for data-specific applications and data visualizations. Both quantitative and qualitative methods use deductive, inductive, and adductive processes to understand a process or phenomenon, but in different ways and with additional data.
Custom Survey URLs are a powerful tool used in software to create personalized and unique survey links for respondents. This feature allows users to customize the URL of their surveys, providing a more professional and branded appearance for their surveys. With Custom Survey URLs, users have the ability to edit the default survey link to something that is more specific and relevant to their survey. This can be done by adding keywords, dates, or even company names to the link. This customization not only makes the survey link more memorable and
360-degree feedback is a valuable software feature that allows organizations to gather feedback on an employee's performance from a variety of sources. It provides a comprehensive view of an employee's skills, competencies, and areas for improvement from colleagues, supervisors, clients, and others who work closely with them. The feature works by collecting anonymous feedback through surveys and evaluations from different angles, providing a well-rounded perspective on the employee's performance. This helps identify their strengths and weaknesses, as well as potential blind spots,
Starts from $49 when Billed Yearly, also offers free forever plan
Monthly plans
Show all features
Basic
3 Surveys
100 responses per month
Slack Integration
Manual Tagging
Collect Feedback from Website
Open API
Starter
$59
Includes features of Basic plan, plus
Unlimited Surveys
2000 responses per month
3 Team members
Advanced Email workflows
Unlimited Questions
SurveySensum Branding Removed
Survey logic (Display/Jump)
Professional
$229
Includes features of Starter plan, plus
10000 responses per month
10 Team members
Open API
Integrations (Slack +Intercom/Hubspot)
Text Analysis
Enterprise
Includes features of Pro plan, plus
Quarterly Research Insights
Close loop alert system
Implementation services
Unlimited Responses
Custom DashBoards
Collect via in-app, website, SMS & WhatsApp (New)
Custom CRM Integrations
Yearly plans
Show all features
Basic
3 Surveys
100 responses per month
Slack Integration
Manual Tagging
Collect Feedback from Website
Open API
Starter
$49
/Month
Includes features of Basic plan, plus
Unlimited Surveys
2000 responses per month
3 Team members
Advanced Email workflows
Unlimited Questions
SurveySensum Branding Removed
Survey logic (Display/Jump)
Professional
$199
/Month
Includes features of Starter plan, plus
10000 responses per month
10 Team members
Open API
Integrations (Slack +Intercom/Hubspot)
Text Analysis
Enterprise
Includes features of Pro plan, plus
Quarterly Research Insights
Close loop alert system
Implementation services
Unlimited Responses
Custom DashBoards
Collect via in-app, website, SMS & WhatsApp (New)
Custom CRM Integrations
Basic
3 Surveys
100 responses per month
Slack Integration
Manual Tagging
Collect Feedback from Website
Open API
Starter
$59
Includes features of Basic plan, plus
Unlimited Surveys
2000 responses per month
3 Team members
Advanced Email workflows
Unlimited Questions
SurveySensum Branding Removed
Survey logic (Display/Jump)
Professional
$229
Includes features of Starter plan, plus
10000 responses per month
10 Team members
Open API
Integrations (Slack +Intercom/Hubspot)
Text Analysis
Enterprise
Includes features of Pro plan, plus
Quarterly Research Insights
Close loop alert system
Implementation services
Unlimited Responses
Custom DashBoards
Collect via in-app, website, SMS & WhatsApp (New)
Custom CRM Integrations
Screenshot of the SurveySensum Pricing Page (Click on the image to visit SurveySensum 's Pricing page)
Disclaimer: Pricing information for SurveySensum is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
Contact
+62 812 1150 0049
Customer Service
Online
Location
Jakarta Selatan, Indonesia
SurveySensum is a customer feedback platform that helps businesses gather and analyze customer feedback and take strategic actions that drive revenue. With its ease of use and exceptional support, it is becoming a preferred choice for both beginners and seasoned professionals. It facilitates businesses to gather and act effectively on their feedback across industries like B2B, SaaS, Telecom, NBFC, etc. SurveySensum is not your ordinary CX feedback tool – it is a CX service that helps you achieve your business goals with a customer feedback platform. It comes with seasoned CX professionals who provide end-to-end guidance and support so that you can make your CX program a success. They guide you through the entire process – from survey creation to detailed analysis to extracting valuable action plans and closing the feedback loop in real-time.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Researched by Rajat Gupta