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8.6

Spot Score

Sparkcentral - Live Chat Software

Sparkcentral Alternatives and Competitors

Transform your customer service experience with Sparkcentral.

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Main Features

  • Knowledge Database
  • Offline Form
  • Shortcut Messages
  • Agent Scheduling

Pricing

  • Sparkcentral offers custom pricing plan

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List of the Top Sparkcentral alternatives as of March 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

8.2

Spot Score

ZoomInfo Chat - Live Chat Software

ZoomInfo Chat

RECOMMENDED

Transform your website chats into valuable connections.

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Product Description

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 3 more

Unique Features

  • Co-Browsing

Pricing

ZoomInfo Chat offers custom pricing plan

9.8

Spot Score

LiveAgent - Help Desk Software

LiveAgent

Connect with your customers on all channels.

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Add to compare

Product Description

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 4 more

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 15 more

Pricing

Free Trial available

Starts from $15/User/Month, also offers free forever plan

9.6

Spot Score

Salesforce Service Cloud - Help Desk Software

Salesforce Service Cloud

Customer service made smarter, faster, and better.

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Product Description

Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service organization employees and service customers alike, providing centralized views of support requests across all ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 14 more

Pricing

Free Trial available, Try Now

Starts from $25/user/month when yearly

SupportChamp - Business Instant Messaging Software

SupportChamp

Unify your team, elevate your customer experience.

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Add to compare

Product Description

Introducing SupportChamp, an all-in-one omnichannel messaging platform designed to elevate your customer communication strategy. Through its innovative combination of widgets, emails, social media, SMS, and team collaboration, SupportChamp provides a unified view for your team to maximize the ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available

Starts from $29/Month

9.0

Spot Score

Zendesk Chat - Live Chat Software

Zendesk Chat

Boost customer engagement with real-time chat.

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Add to compare

Product Description

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 4 more

Unique Features

  • Persistent Chat

  • Co-Browsing

Pricing

Free Trial available

Starts from $19/User/Month when Billed Yearly

8.9

Spot Score

Zoho SalesIQ

Zoho SalesIQ

Revolutionize your customer engagement.

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Add to compare

Product Description

SalesIQ is a comprehensive customer engagement tool that provides businesses with an easy-to-use live chat solution, chatbots, website visitor tracking, lead generation, and visitor analytics. These features are all integrated into a single platform, making it a one-stop shop for businesses ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 3 more

Unique Features

  • Persistent Chat

  • Co-Browsing

Pricing

Free Trial available, Try Now

Starts from $7/User/Month when Billed Yearly, also offers free forever plan

8.3

Spot Score

Smartchat - Live Chat Software

Smartchat

Connect, convert and grow your business with Smartchat.

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Add to compare

Product Description

Smartchat, an AI-powered live chat software solution, helps businesses attract leads and engage with website visitors in real-time. Gain valuable insights into your online traffic, all from one centralized platform. With 24/7 availability, this software allows companies of all sizes to connect ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 4 more

Unique Features

  • Persistent Chat

  • Co-Browsing

Pricing

Free Trial available

Starts from $49/Month

8.2

Spot Score

ChatFlow247 - Live Chat Software

ChatFlow247

Boost conversions and engage customers with ChatFlow247.

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4.3

(1)

Add to compare

Product Description

ChatFlow247 is a cutting-edge live chat software that helps businesses generate leads and increase conversions. With its seamless integration with popular CRM and help desk tools like Salesforce and Jira Core, ChatFlow247 streamlines the lead nurturing process and provides a seamless customer ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 4 more

Unique Features

  • Co-Browsing

Pricing

Starts from $99/Month, also offers free forever plan

9.5

Spot Score

Freshchat - Live Chat Software

Freshchat

Upgrade your customer service with intelligent messaging.

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Product Description

Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch chatbots help to boost customer interaction while allowing businesses to ...

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Common Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 3 more

Unique Features

  • Persistent Chat

  • Co-Browsing

Pricing

Free Trial available

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

8.0

Spot Score

Little SaaS Communication - Help Desk Software

Little SaaS Communication

Streamline customer communication with efficient helpdesk software.

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5.0

(20)

Add to compare

Product Description

Little SaaS Communication is a customer helpdesk platform built to simplify the process of resolving customer queries. It is designed to unify data and streamline operations to bring teams together and drastically reduce the time required to address customer questions. It is an all-in-one ...

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Common Features

No common features

Unique Features

  • Multi-Channel Communication

  • Document Storage

  • Ticket Management

+ 6 more

Pricing

Starts from $30/Month, also offers free forever plan

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Researched by Rajat Gupta