CommPeak

CommPeak provides innovative contact center solutions, making cloud-based communication accessible and affordable. Their offerings include A-Z VoIP termination for global, quality connections, and a Predictive Dialer to optimize contact center efficiency by automating lead call processes. The Cloud PBX solution modernizes communication with real-time productivity management, while DID Numbers offer reliable local virtual numbers for inbound and outbound calls. TextPeak, their SMS platform, enables strategic customer communication with intelligent analytics. The Speech-to-Text feature enhances agent compliance by transcribing calls, and LookUp optimizes sales processes by filtering out inactive phone numbers. Lastly, the FREE CommPeak Softphone allows phone functionality directly on your computer, simplifying communications with no extra hardware needed.