Compare Zoho Desk vs Zoho Billing

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zoho Desk (4147) Visit website Visit Website *sponsored	Zoho Billing Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More	Experience seamless billing management with Zoho Billing, the ultimate end-to-end solution for your business needs. This innovative platform offers a comprehensive suite for handling your ... Read More
Entry Level Pricing	Starts from $7 , yearly	Starts from $15.00 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.7/10	Not Available
User Ratings	4.4 (3462)
	Visit website	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	27 Features	0 Features
Unique Features		No features
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Pricing

Pricing Option
Starting From	$7 , yearly	$15.00 , Billed Yearly
Pricing Plans	Express $9 /user/month Get Started Small business essentials: Email Social media Show more + Standard $20 /user/month Get Started Everything in Express + Live chat (Business Messaging) Instant messaging Show more + Professional $35 /user/month Get Started Everything in Standard + Telephony Blueprints Show more + Browse all pricing plans	Standard $20.00 per month Get Started $20 per Organization per Month billed monthly, $15 per Organization per Month Billed annually Customers: 100 Users: 3 Show more + Professional $50.00 per month Get Started $50 per Organization per Month billed monthly, $39 per Organization per Month Billed annually Includes features of Standard plan, plus Customers: 500 Show more + Premium $100.00 per month Get Started $100 per Organization per Month billed monthly, $79 per Organization per Month Billed annually Includes features of Professional plan, plus Customers: 1000 Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Installed - Windows Installed - Mac Browser Based (Cloud) Mobile - Android Mobile - iOS	Browser Based (Cloud) Installed - Windows Installed - Mac Browser Based (Cloud) Mobile - Android Mobile - iOS
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
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User Reviews

User Ratings	4.4 (based on 3462 reviews)	No reviews available for the product
Rating Distribution	Excellent 2628 Very Good 1272 Good 213 Poor 15 Terible 19	No reviews available for the product
Expert's Review generated by AI	Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ...Read more	Zoho offers a comprehensive suite of interconnected tools that cater to various business needs seamlessly. The integration between applications like Zoho CRM, Invoices, Projects, and Docs ...Read more
Pros and Cons	Easily integrates with Zoho applications and third-party tools, enhancing workflow automation. Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations. Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard. Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses. Although mobile support is available, certain functionalities may be more limited compared to the desktop version. Configuring advanced features and integrations may require time and technical knowledge.	Cost-effective with a wide range of integrated apps for business needs. Easy to use and intuitive interface for managing subscriptions and billing. Seamless integration between Zoho applications for enhanced productivity. Customizable features for managing various pricing plans and subscriptions. Automated processes for streamlined payment reminders and collection. Limited advanced marketing tools compared to some competitors like HubSpot or Salesforce. Complex for newcomers to navigate without adequate guidance and support. Marketplace may lack a variety of apps and connectors for extensive functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews

Integrations

Integration with other apps	Zoho Books 4.5 (565 reviews) Jira 4.4 (17380 reviews) Trello 4.3 (34350 reviews)	Zoho Books 4.5 (565 reviews) Stripe Payments 4.5 (2947 reviews) Evernote 4 (10743 reviews)

Customers

Customers	NHS Rogers ESSILOR	No Customers information available.

Media and Screenshots

Screenshots	4 Screenshots	9 Screenshots
Videos	4 Videos	2 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Tidio Helpdesk ManageEngine ServiceDesk Plus 4.2	No Alternative products available.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zoho Desk and Zoho Billing offer a Free Trial.

Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

Zoho Billing is designed for Large Enterprises, Small Business and Medium Business.

Pricing for Zoho Desk Starts at $7/user/month when yearly whereas for Zoho Billing Starts at $15.00per month when Billed Yearly.

Some top alternatives to Zoho Desk includes Zendesk Support, Tidio Helpdesk, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

Some top alternatives to Zoho Billing includes and undefined.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zoho Desk vs Zoho Billing

Zoho Desk

Zoho Billing

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure