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Compare Zoho Desk vs GotoMeeting vs Livestorm

Overview

Description

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More

GotoMeeting is a video conferencing software for small and midsized businesses and enterprise customers. It helps teams share ideas, collaborate on projects, and network at a very low cost. ... Read More

Entry Level Pricing
  • Starts from $14 , Billed Yearly
  • Starts from $12
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.7/10

9.3/10

User Ratings

Features

Total Features

17 Features

19 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $14 , Billed Yearly
          • $12
          Pricing Pans
          • Free

            • 3 Free Agents

            • Email Ticketing

            • Comment in Ticket

            Show more +

          • Standard

            • Unlimited Agents

            • Includes features of Free plan, plus

            • Ticket Tags: 20 Tags/Ticket

            Show more +

          • Professional

            • Includes features of Standard plan, plus

            • Ticket Tags: 30 Tags/Ticket

            • Approvals

            Show more +

          • Browse all pricing plans
          • Not Available
          Pricing Pagezoho-desk pricinggotomeeting pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          2628

          Very Good

          1272

          Good

          213

          Poor

          15

          Terible

          19

          Excellent

          1056

          Very Good

          182

          Good

          31

          Poor

          9

          Terible

          3

          Expert's Review generated by AI

          No Expert ai Review available for the product

          GoToMeeting stands out as a comprehensive and user-friendly online meeting and video conferencing platform. Users praise its all-in-one capabilities, including online meetings, desktop sharing, ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Provides all-in-one software for online meetings, desktop sharing, and video conferencing, streamlining day-to-day tasks.

          • High quality of audio and video, clear sound, and ease of use make communication precise.

          • Reliable performance with intuitive and easy-to-administer tools, suitable for both virtual meetings and video conferencing.

          • Great customer support with 24/7 availability, enhancing user experience.

          • Network bandwidth consumption is high, making it bulkier and limiting usage in non-corporate environments.

          • Installation process can be time-consuming at times, affecting speed and performance.

          • Connectivity issues, dropped calls, and poor audio/video quality during meetings can be experienced.

          • Limited features in free/trial versions requiring an annual subscription for full functionality.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          NHS

          NHS

          Zoho Desk_customers_0

          Zoho Desk_customers_0

          Zoho Desk_customers_3

          Zoho Desk_customers_3

          Gainsight

          Gainsight

          Marketo

          Marketo

          Make a wish

          Make a wish

          Media and Screenshots

          Screenshots
          Zoho Desk

          4 Screenshots

          Collab All

          3 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zoho Desk and GotoMeeting offer a Free Trial.

          Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

          GotoMeeting is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Zoho Desk Starts at $14/User/Month when Billed Yearly whereas for GotoMeeting Starts at $12/User/Month.

          Some top alternatives to Zoho Desk includes Zendesk Support, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

          Some top alternatives to GotoMeeting includes Livestorm, Zoom, Cisco Webex Meetings, Google Meet, Zoho Meeting, GoToWebinar, OpenMeet, BlueJeans Virtual Meetings, VideoMeet, GoTo Connect and Remote Meeting.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].