Compare Zoho Desk vs CloudApp

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zoho Desk (4147) Visit website Visit Website *sponsored	CloudApp (391) Visit website Visit Website

Overview
Affiliate Disclosure

Description	Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More	The asynchronous messaging, lightweight file sharing, customizable embedding, and sharing options of CloudApp make it the go-to choice for any team's communication needs. CloudApp enhances ... Read More
Entry Level Pricing	Starts from $14 , Billed Yearly	Starts from $8
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.7/10	9.8/10
User Ratings	4.4 (3462)	4.5 (2506)
	Visit website	Visit website

Features

Total Features	17 Features	9 Features
Unique Features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$14 , Billed Yearly	$8
Pricing Pans	Free Get Started 3 Free Agents Email Ticketing Comment in Ticket Show more + Standard Get Started Unlimited Agents Includes features of Free plan, plus Ticket Tags: 20 Tags/Ticket Show more + Professional Get Started Includes features of Standard plan, plus Ticket Tags: 30 Tags/Ticket Approvals Show more + Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - iOS Installed - Windows Installed - Mac Mobile - Android Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Installed - Windows Installed - Mac Mobile - Android Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.4 (based on 3462 reviews)	4.5 (based on 2506 reviews)
Rating Distribution	Excellent 2628 Very Good 1272 Good 213 Poor 15 Terible 19	Excellent 334 Very Good 49 Good 2 Poor 4 Terible 2
Expert's Review generated by AI	No Expert ai Review available for the product	Zight (formerly CloudApp) emerges as a highly versatile and user-friendly tool for screen recording, screenshots, GIFs, and annotations. It has garnered praise for its simplicity, accessibility, ...Read more
Pros and Cons	No pros or cons available for the product	Saves significant time by enabling quick creation and sharing of screenshots, videos, GIFs, and annotated content, reducing the need for long explanations or multiple emails. Intuitive and easy to use, with keyboard shortcuts and seamless integration on desktop and browser extensions. Allows instant upload of the captured content to the cloud with an automatically generated shareable link, ensuring ease of access and effective collaboration. Excellent for remote teams, providing a clear and visual way to communicate ideas, feedback, and troubleshooting steps efficiently. Occasionally experiences bugs and crashes, such as failed uploads or issues with mid-recorded videos, leading to loss of content and rework. Performance issues like slowdowns during uploads, delays in capturing screenshots, or problems syncing across devices. Mobile app functionality, especially on iPads, lags in performance and has issues such as misaligned screen recordings in portrait vs. landscape mode. The growing feature set has led to a slightly cluttered or clunky interface for some users.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Zoho Books 4.5 (565 reviews) Jira 4.4 (17380 reviews) Trello 4.3 (34350 reviews)	Jira 4.4 (17380 reviews) Basecamp 4.1 (18719 reviews) Trello 4.3 (34350 reviews)

Customers

Customers	NHS Zoho Desk_customers_0 Zoho Desk_customers_3	Uber Salesforce

Media and Screenshots

Screenshots	4 Screenshots	4 Screenshots
Videos	4 Videos	4 Videos

Alternatives

Alternatives	Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2 Jira Service Desk 4.1	Scribe FireShot 4.4 Snapup

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zoho Desk and CloudApp offer a Free Trial.

Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

CloudApp is designed for Individuals, Large Enterprises, Medium Business and Small Business.

Pricing for Zoho Desk Starts at $14/User/Month when Billed Yearly whereas for CloudApp Starts at $8/User/Month.

Some top alternatives to Zoho Desk includes Zendesk Support, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

Some top alternatives to CloudApp includes Scribe, FireShot, Snapup, RecordScreen.io, Snagit, Droplr, Jumpshare, Screenrec and Snippyly.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zoho Desk vs CloudApp

Zoho Desk

CloudApp

OverviewAffiliate Disclosure

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure