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Compare Zoho CRM vs Keap vs Thryv vs Salesforce Sales Cloud

Overview

Description

Zoho CRM is a cloud-based customer relationship management (CRM) software designed to help businesses of all sizes streamline sales, marketing, and customer support in one platform. It ... Read More

Keap is the all-in-one customer relationship management (CRM) software solution you need to manage your contacts with ease. Its innovative features and intuitive interface make it a perfect ... Read More

Entry Level Pricing
  • Starts from $9 , yearly
  • Starts from $129 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.8/10

9.6/10

User Ratings
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Software Demo

Demo

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View demo

Features

Total Features

47 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9 , yearly
          • $129 , Billed Yearly
          Pricing Plans
          • Standard

            $15

            /user/month

            • All the essentials:

            • Mass email

            • Custom modules

            Show more +

          • Professional

            $25

            /user/month

            • Everything in Standard +

            • Blueprint

            • CPQ

            Show more +

          • Enterprise

            $35

            /user/month

            • Everything in Professional +

            • Zia — AI assistant

            • Territory management

            Show more +

          • Browse all pricing plans
          • Pro

            • Email marketing

            • Sales & marketing automation

            • Dedicated phone line (US & Canada)

            Show more +

          • Max

            • Email marketing

            • Sales & marketing automation

            • Dedicated phone line (US & Canada)

            Show more +

          • Max Classic

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1257

          Very Good

          833

          Good

          238

          Poor

          69

          Terible

          74

          Excellent

          155

          Very Good

          14

          Good

          4

          Poor

          4

          Terible

          31

          Expert's Review generated by AI

          Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and ...Read more

          Keap stands out as a robust and versatile CRM solution tailored for small businesses and solopreneurs looking to automate and optimize their operations. One of its greatest strengths is its ...Read more

          Pros and Cons
          • Easy to use with an intuitive interface requiring minimal technical expertise.

          • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

          • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

          • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

          • Strong integration capabilities with third-party tools (e.g., G Suite, Tableau, Power BI) and other Zoho apps in one seamless ecosystem.

          • Limited scalability and depth for larger businesses with more complex requirements.

          • Marketplace offers fewer advanced apps or connectors compared to competitors.

          • Initial setup and customization can be overwhelming without proper guidance for some users.

          • Combines CRM, marketing, and automation tools in one platform, simplifying business operations for small businesses.

          • Outstanding customer service with responsive and knowledgeable support, often solving issues quickly and professionally.

          • Easy to use and learn, offering a guided experience and training resources to help users leverage its capacities effectively.

          • Automates repetitive tasks like email campaigns, appointment scheduling, and lead follow-ups, saving time and boosting productivity.

          • Centralizes client management with features like email sync, note storage, and task reminders, enhancing organization and efficiency.

          • Limited options and functionality in specific features, like the landing page builder and calendar task linking.

          • Higher cost compared to some competitors, with additional charges for tasks like adding users or certain integrations.

          • Initial learning curve due to its comprehensive and robust features, which can feel overwhelming for newcomers.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Amazon

          Amazon

          EuroKids

          EuroKids

          HotStar

          HotStar

          No Customers information available.

          Media and Screenshots

          Screenshots
          CRM bot teams up zia

          4 Screenshots

          Campaign Builder

          5 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          4 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zoho CRM and Keap offer a Free Trial.

          Zoho CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Keap is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Zoho CRM Starts at $9/user/month when yearly whereas for Keap Starts at $129/Month when Billed Yearly.

          Some top alternatives to Zoho CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Vendasta, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce, HubSpot CRM, Microsoft Dynamics 365 for Sales, LeadSquared CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

          Some top alternatives to Keap includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Salesforce, HubSpot CRM, Funnel CRM, Pipeliner CRM, GoCRM, Nutshell, Pipeline CRM, Zoho Marketing Automation and Pype Intelligent CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].