Yes, both Zendesk Talk and Twilio Flex offer a Free Trial.
Zendesk Talk is designed for Individuals, Large Enterprises, Medium Business and Small Business.
Twilio Flex is designed for Large Enterprises and Medium Business.
Pricing for Zendesk Talk Starts at $9/User/Month whereas for Twilio Flex Starts at $1/User.
Some top alternatives to Zendesk Talk includes Nextiva, TalkDesk, uContact, HoduCC, Call Center Studio, TelebuHub, Zendesk Support, VoxDesk, Zendesk Chat and Freshdesk Contact Center (Formerly Freshcaller).
Some top alternatives to Twilio Flex includes CometChat, CloudTalk, Five9, 3CX, Genesys PureConnect, MSG91, Infobip, Cloudonix, CommPeak, CloudContactAI and Messenger Communication Platform.