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Compare Zendesk Talk vs Setmore

Zendesk Talk - Call Center Software
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Setmore - Appointment Scheduling Software
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Overview

Description

Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for ... Read More

Setmore is an appointment scheduling software built for businesses. It makes it easy to convert your website visitors into bookings. It allows you to manage staff and service information, ... Read More

Entry Level Pricing
  • Starts from $9
  • Starts from $5 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.0/10

9.2/10

User Ratings

4.3

(39)
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Software Demo

Demo

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Features

Total Features

10 Features

12 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9
          • $5 , Billed Yearly
          Pricing Pans
          • Not Available
          • Free

            • Up to 4 users

            • Unlimited appointments

            • Email reminders

            Show more +

          • Premium

            • Up to 2 users

            • SMS reminders

            • Two-way calendar sync

            Show more +

          • Pro

            • For 3+ Users

            • Includes features of Premium plan at a better rate for larger teams

          Pricing Pagezendesk-talk pricingsetmore pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          4.3

          (based on 39 reviews)

          Rating Distribution

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          2097

          Very Good

          13

          Good

          4

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Setmore has garnered rave reviews for its exceptional customer service and user-friendly platform. Customers have praised the quick response times and knowledgeable support staff, particularly ...Read more

          Pros and Cons
          • Effective and prompt customer support, providing thorough assistance and guidance.

          • Easy-to-use interface with clutter-free workspace and intuitive design.

          • Valuable insights and suggestions provided during onboarding sessions for business optimization.

          • Clear explanations and patient responses to queries, ensuring understanding for users.

          • Personalized support with the ability to work consistently with the same consultant for issue resolution.

          • Possible complexity for beginners due to the richness of features without adequate support.

          • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities and customization options.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          Voice channels

          2 Screenshots

          No screenshots available.

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Zendesk Talk offers Free Trial, but Setmore does not.

          Zendesk Talk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          Setmore is designed for Freelancers, Medium Business and Small Business.

          Pricing for Zendesk Talk Starts at $9/User/Month whereas for Setmore Starts at $5/User/Month when Billed Yearly.

          Some top alternatives to Zendesk Talk includes Nextiva, TalkDesk, uContact, HoduCC, Call Center Studio, TelebuHub, Zendesk Support, VoxDesk, Zendesk Chat and Freshdesk Contact Center (Formerly Freshcaller).

          Some top alternatives to Setmore includes Appointy, FreeBusy, Acuity Scheduling, Calendly, Square Appointments, Cogsworth, OpusTime, Book Like A Boss, Doodle, Picktime, SnapAppointments, Fresha and i-Scheduling for Appointments.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].