Compare Zendesk Support vs Slack

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Support (1757) Visit website Visit Website *sponsored	Slack (2751) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More	Slack is the only unified communication platform for chatting, sharing, and collaborating. Whether in one-on-one conversations or a large group, Slack's threaded conversations keep everyone ... Read More
Entry Level Pricing	Starts from $19 , yearly	Starts from $2.67
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.2/10	Not Available
User Ratings	4.3 (7934)	4.5 (35011)
	Visit website	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	18 Features	0 Features
Unique Features		No features
	Visit website	Get Quote

Pricing

Pricing Option
Starting From	$19 , yearly	$2.67
Pricing Pans	Support Team $25 /user/month Get Started Ticketing system Email Contact form and Web Widget Show more + Suite Team $69 /user/month Get Started Support Team; plus AI agents Customer and internal knowledge base Show more + Suite Professional $149 /user/month Get Started Suite Team plus Live and custom analytics Skills-based routing Show more + Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Freelancers Small Business Medium Business Individuals	Large Enterprises Freelancers Small Business Medium Business Individuals
Platforms Supported	Installed - Windows Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Mobile - Windows Browser Based (Cloud)	Installed - Windows Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Get Quote

User Reviews

User Ratings	4.3 (based on 7934 reviews)	4.5 (based on 35011 reviews)
Rating Distribution	Excellent 1493 Very Good 214 Good 31 Poor 7 Terible 12	Excellent 2505 Very Good 213 Good 19 Poor 4 Terible 10
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

Customers

Customers	Siemens LUSH Missouri Star	Slack_customers_2 Slack_customers_1 Slack_customers_0

Media and Screenshots

Screenshots	2 Screenshots	7 Screenshots
Videos	2 Videos	1 Videos

Alternatives

Alternatives	Zoho Desk 4.4 ManageEngine ServiceDesk Plus 4.2 Deskero 4.3	Microsoft Teams 4.3 Glip 4.4 Google Chat 4.3

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zendesk Support and Slack offer a Free Trial.

Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

Slack is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Slack Starts at $2.67/Month.

Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

Some top alternatives to Slack includes Microsoft Teams, Glip, Google Chat, ChatWork, Dialog, Office Chat, imBee, Takle, SPACE Channel and Teamwork Chat.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zendesk Support vs Slack

Zendesk Support

Slack

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure