Compare Zendesk Support vs Igloo Software

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Support (1757) Visit website Visit Website *sponsored	Igloo Software (24) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More	Igloo is a cloud-based employee intranet software that allows user to easily add employee resources like blogs, wikis, company news and announcements, employee portals, and more. This ... Read More
Entry Level Pricing	Starts from $19 , yearly	Starts from $599
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	9.2/10	Not Available
User Ratings	4.3 (7934)	4.1 (108)
	Visit website	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	18 Features	0 Features
Unique Features		No features
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Pricing

Pricing Option
Starting From	$19 , yearly	$599
Pricing Pans	Support Team $25 /user/month Get Started Ticketing system Email Contact form and Web Widget Show more + Suite Team $69 /user/month Get Started Support Team; plus AI agents Customer and internal knowledge base Show more + Suite Professional $149 /user/month Get Started Suite Team plus Live and custom analytics Skills-based routing Show more + Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Installed - Windows Mobile - Android Mobile - iOS Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Installed - Windows Mobile - Android Mobile - iOS Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Get Quote

User Reviews

User Ratings	4.3 (based on 7934 reviews)	4.1 (based on 108 reviews)
Rating Distribution	Excellent 1493 Very Good 214 Good 31 Poor 7 Terible 12	Excellent 11 Very Good 13 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	Igloo is a versatile and highly customizable intranet platform that has left a positive impact on many users in the past year. Users have praised its convenient site layout customization and ...Read more
Pros and Cons	No pros or cons available for the product	Igloo offers a convenient site layout customization and strong user support for ease of use. The software allows efficient sharing of information, files, and details among employees, promoting better communication and collaboration. Igloo provides flexible profile creation, interface navigation, and instant data access. The platform serves various functions, including communication, repository, directory, and social media integration. Igloo continuously improves performance, receives updates, and offers large storage spaces. Initial setup assistance might be lacking, leading to inconvenience during customization, especially for newcomers. User feedback suggests the need for better documentation and tutorials for certain features. Some users find limitations in document collaboration, visual presentations, and project management functionality.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Workday HCM 4.1 (3235 reviews) Microsoft SharePoint 4.3 (11251 reviews) Microsoft Teams 4.3 (32097 reviews)

Customers

Customers	Siemens LUSH Missouri Star	Steelcase Leidos University Of Waterloo

Media and Screenshots

Screenshots	2 Screenshots	No screenshots available.
Videos	2 Videos	2 Videos

Alternatives

Alternatives	Zoho Desk 4.4 ManageEngine ServiceDesk Plus 4.2 Deskero 4.3	Interact 4.6 Yammer 4 Invotra 3.8

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Zendesk Support offers Free Trial, but Igloo Software does not.

Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

Igloo Software is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Igloo Software Starts at $599/Month.

Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

Some top alternatives to Igloo Software includes Interact, Yammer, Invotra, MyHub Intranet Software, Creative Social Intranet, Axero Intranet, Engynn Intranet and OneWindow Workplace.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zendesk Support vs Igloo Software

Zendesk Support

Igloo Software

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure