Compare Zendesk Support vs Geckoboard

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Support (1757) Visit website Visit Website *sponsored	Geckoboard (46) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More	Geckoboard is a dashboard business intelligence tool that shows all business data in one place. Instantly share it with those who matter - without the need for complex IT setups. Integrate ... Read More
Entry Level Pricing	Starts from $19 , yearly	Starts from $29 , Billed Yearly
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	9.2/10	9.8/10
User Ratings	4.3 (7934)	4.3 (155)
	Visit website	Get Quote

Software Demo

Demo

Features

Total Features	29 Features	10 Features
Unique Features
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Pricing

Pricing Option
Starting From	$19 , yearly	$29 , Billed Yearly
Pricing Plans	Support Team $25 /user/month Get Started Ticketing system Email Contact form and Web Widget Show more + Suite Team $69 /user/month Get Started Support Team; plus AI agents Customer and internal knowledge base Show more + Suite Professional $149 /user/month Get Started Suite Team plus Live and custom analytics Skills-based routing Show more + Browse all pricing plans	Starter Get Started 1 dashboard & 1 user All 60+ data sources All our standard features Show more + Team Get Started 5 dashboards & 10 users All 60+ data sources All our standard features Show more + Team Plus Get Started 10 dashboards & 20 users All 60+ data sources All our standard features Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Small Business Large Enterprises Medium Business Freelancers Individuals	Small Business Large Enterprises Medium Business Freelancers Individuals
Platforms Supported	Installed - Windows Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Browser Based (Cloud)	Installed - Windows Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Get Quote

User Reviews

User Ratings	4.3 (based on 7934 reviews)	4.3 (based on 155 reviews)
Rating Distribution	Excellent 1493 Very Good 214 Good 31 Poor 7 Terible 12	Excellent 26 Very Good 15 Good 5 Poor 0 Terible 0
Expert's Review generated by AI	Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more	Geckoboard is a powerful tool that offers a visually engaging and easy-to-use platform for creating dynamic dashboards. Users appreciate its ease of setup, visually appealing interface, and ...Read more
Pros and Cons	It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support. By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity. The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless. Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training. While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.	Provides visually engaging and easy-to-read dashboards that can be shared with end users. Offers a variety of plugins and integrations for pulling data from different sources. Customizable dashboard widgets and rich set of display options. Generates impactful and eye-catching dashboards for quick data visualization. Pricing may be considered expensive for some users, impacting accessibility. Limited color customization and visual branding options for dashboards.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	monday.com 4.5 (14486 reviews) Slack 4.5 (35011 reviews) Vanta	Jira 4.4 (17380 reviews) Trello 4.3 (34350 reviews) Pivotal Tracker 4 (303 reviews)

Customers

Customers	Uber Siemens Shopify	Hellofresh Lever Recurly

Media and Screenshots

Screenshots	5 Screenshots	4 Screenshots
Videos	2 Videos	1 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Tidio Helpdesk Deskero 4.3	iDashboards 3.7 Databox 4.4 DashThis 4.6

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Zendesk Support offers Free Trial, but Geckoboard does not.

Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

Geckoboard is designed for Medium Business and Small Business.

Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Geckoboard Starts at $29/Month when Billed Yearly.

Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

Some top alternatives to Geckoboard includes iDashboards, Databox, DashThis, DB Dash, Tableau, Microsoft Power BI, Dundas BI, Visualr, myDATA3 and Easy Insight.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zendesk Support vs Geckoboard

Zendesk Support

Geckoboard

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure