Compare Zendesk Sunshine vs Salesforce Sales Cloud vs Pipedrive vs Thryv

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Sunshine (53) Get Quote Get Quote	Salesforce Sales Cloud (40) Visit website Visit Website *sponsored

Overview
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Description	Zendesk Sunshine features a sleek, modern design and is built for Zendesk's secure multi-tenant architecture. It offers new homepage layouts and an easy-to-use Customization tool for your ... Read More	Salesforce Sales Cloud is a cloud-based CRM solution designed to help businesses manage customer relationships, boost sales productivity, and drive revenue growth. Whether you're just ... Read More
Entry Level Pricing	Starts from $19	Starts from $25 , yearly
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	7.9/10	8.6/10
User Ratings	4.2 (22)	4.4 (23347)
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Software Demo

Demo	View demo	View demo

Features

Total Features	4 Features	19 Features
Unique Features
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Pricing

Pricing Option
Starting From	$19	$25 , yearly
Pricing Pans	Not Available	Starter Suite $25 /user/month Get Started Simplified Setup & Onboarding Lead, Account, Contact & Opportunity Management Email Integration & Automated Activity Capture Pro Suite $100 /user/month Get Started Forecast Management Customizable Reports and Dashboards Quoting and Contracting Enterprise $165 /user/month Get Started Everything in Pro Suite plus Advanced Pipeline Management & Deal Insights Conversation Intelligence Agentforce Browse all pricing plans
Pricing Page
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Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
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User Reviews

User Ratings	4.2 (based on 22 reviews)	4.4 (based on 23347 reviews)
Rating Distribution	Excellent 30 Very Good 13 Good 9 Poor 0 Terible 1	Excellent 40 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Zendesk Sunshine has garnered significant praise over the past year for its ease of use, flexibility, and robust capabilities. Users consistently highlight its intuitive interface, which ...Read more	Salesforce Sales Cloud stands out as a robust and comprehensive CRM platform, offering exceptional scalability and unmatched customization options. Its ease of implementation, coupled with a ...Read more
Pros and Cons	Intuitive and user-friendly interface, requiring little to no training for basic usage. Seamless organization and management of customer tickets, chats, and emails in one system. Provides flexible architecture with open APIs, enabling smooth integrations and customizations for innovative customer experiences. Efficient omnichannel support allows integration with third-party chatbot platforms and various communication tools across multiple social channels. Offers strong reporting capabilities essential for businesses to monitor and optimize operations. Advanced features and configuration can feel daunting to new users without prior experience or adequate training. Limited sophistication in transaction-related data handling, requiring improvements for better usability. Some users report expensive integration setups that raise overall adoption costs for certain workflows.	Highly customizable platform that adapts to different business processes and requirements, enabling flexibility and personalization. Streamlines and automates workflows, improving efficiency and reducing manual errors. Robust reporting and analytics tools provide actionable insights and enhance decision-making for leadership and sales teams. Intuitive Lightning UI and strong user experience, along with reliable standard features for lead management, opportunity tracking, and data organization. Extensive integration capabilities with third-party tools and plugins, making it versatile for various business needs. Pricing is steep, with high licensing costs and additional expenses for advanced features or customizations. Initial configuration and setup can be complex, requiring expertise and thorough planning to maximize benefits. Overwhelming for new users due to its extensive features and learning curve, especially when not supported by proper training.
Positive Reviews	No reviews available for the product	No reviews available for the product
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Integrations

Integration with other apps	No Integration information available.	Eventbrite 4.5 (5195 reviews) Rippling 4.9 (1022 reviews) Jira 4.4 (17380 reviews)

Customers

Customers	MCM ASG Technologies MakeSpace	Vodafone T-Mobile SurfAir

Media and Screenshots

Screenshots	2 Screenshots	4 Screenshots
Videos	3 Videos	1 Videos

Alternatives

Alternatives	Salesforce Sales Cloud 4.4 Pipedrive 4.5 Thryv 4.2	Pipedrive 4.5 Thryv 4.2 Vendasta 4.3

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zendesk Sunshine and Salesforce Sales Cloud offer a Free Trial.

Zendesk Sunshine is designed for Individuals, Large Enterprises, Medium Business and Small Business.

Salesforce Sales Cloud is designed for Individuals, Large Enterprises, Medium Business and Small Business.

Pricing for Zendesk Sunshine Starts at $19/User/Month whereas for Salesforce Sales Cloud Starts at $25/user/month when yearly.

Some top alternatives to Zendesk Sunshine includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Freshsales, Salesforce, Zendesk Sell, eZnet CRM, Keap, SalesCRM, CloudCC CRM, Freshdesk, CRMdesk and Custerem.

Some top alternatives to Salesforce Sales Cloud includes Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Freshsales, Salesforce, Salesboom, GoCRM, SalesCRM, SimpleCRM, CloudCC CRM, Snapforce CRM and CRM.io by 500apps.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zendesk Sunshine vs Salesforce Sales Cloud vs Pipedrive vs Thryv

Zendesk Sunshine

Salesforce Sales Cloud

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure