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Compare Zendesk Sunshine vs Amperity

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Amperity - Customer Data Platform (CDP)
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Overview

Description

Zendesk Sunshine features a sleek, modern design and is built for Zendesk's secure multi-tenant architecture. It offers new homepage layouts and an easy-to-use Customization tool for your ... Read More

Amperity, is a customer data platform that helps companies generate insights about their best customers and prospects in order to deliver faster growth. The predictive software combines ... Read More

Entry Level Pricing
  • Starts from $19
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

7.9/10

9.8/10

User Ratings

4.2

(22)

4.8

(14)
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Software Demo

Demo

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Features

Total Features

4 Features

13 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagezendesk-sunshine pricingamperity pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          4.8

          (based on 14 reviews)

          Rating Distribution

          Excellent

          30

          Very Good

          13

          Good

          9

          Poor

          0

          Terible

          1

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Zendesk Sunshine has garnered significant praise over the past year for its ease of use, flexibility, and robust capabilities. Users consistently highlight its intuitive interface, which ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Intuitive and user-friendly interface, requiring little to no training for basic usage.

          • Seamless organization and management of customer tickets, chats, and emails in one system.

          • Provides flexible architecture with open APIs, enabling smooth integrations and customizations for innovative customer experiences.

          • Efficient omnichannel support allows integration with third-party chatbot platforms and various communication tools across multiple social channels.

          • Offers strong reporting capabilities essential for businesses to monitor and optimize operations.

          • Advanced features and configuration can feel daunting to new users without prior experience or adequate training.

          • Limited sophistication in transaction-related data handling, requiring improvements for better usability.

          • Some users report expensive integration setups that raise overall adoption costs for certain workflows.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          MCM

          MCM

          ASG Technologies

          ASG Technologies

          MakeSpace

          MakeSpace

          Alaska

          Alaska

          Stanley

          Stanley

          Wynn

          Wynn

          Media and Screenshots

          Screenshots
          Custom Objects

          2 Screenshots

          4 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Zendesk Sunshine offers Free Trial, but Amperity does not.

          Zendesk Sunshine is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          Amperity is designed for Large Enterprises and Medium Business.

          The starting price of Zendesk Sunshine begins at $19/User/Month, while pricing details for Amperity are unavailable.

          Some top alternatives to Zendesk Sunshine includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Freshsales, Salesforce, Zendesk Sell, eZnet CRM, Keap, SalesCRM, CloudCC CRM, Freshdesk, CRMdesk and Custerem.

          Some top alternatives to Amperity includes CustomerLabs CDP, Tealium AudienceStream CDP, Captain Metrics, Zylotech, LeadSpace, Lexer, Acquia Marketing Cloud, BSI CDP, Gravito CDP and euromessage CDP.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].